DigiDeck digital video recorder
Manual, Fast Forward Video, Inc. Revised 1/20/04
2
MAINTENANCE
Precautions
The DigiDeck has been built to meet the demands of a studio environment, however, the hardware is subject to
the same dangers from static as any other electronic device. Use care when connecting or disconnecting cables.
IMPORTANT: Take care not to introduce any moisture into the unit. Electronic assemblies are sensitive to static
electricity, due to the electrostatic sensitive devices used within the circuitry. All semiconductors, as well as some
resistors and capacitors, may be damaged or degraded by exposure to static electricity. The hard drives and the
video card must receive adequate ventilation and be kept as cool as possible. We have designed a bracket with
fans that can be installed into your unit. This device will help prevent overheating of the drive and the video card.
Overheating will most likely cause the unit to malfunction and possibly damage the video card.
If you experience any problems with the unit please call Fast Forward Video’s technical support department. DO
NOT ATTEMPT to repair or modify the unit as this might cause further damage, which could void your warranty.
A technician can decipher whether your problem is caused by a faulty component in which case you might need
to return it for evaluation and/or repair.
Cleaning
The chassis should only require dusting with a soft cloth, solvents may harm the painted surface and leak to the
inside causing severe damage. If you work in a dusty environment, periodic dusting in and around the unit using
forced air is recommended to ensure the life of the fan and power supply.
Operation and Storage Environment
Due to the nature of the hard drives used with this device THE UNIT MUST BE USED IN A WELL VENTILATED
AREA. Do not cover or block the ventilation area and try to avoid areas with excessive heat, which may cause
the video card to malfunction.
PACKAGE CONTENTS (May vary depending on model)
1 RS-422/232 Converter (KEEP IT HANDY FOR FIRMWARE UPGRADES)
Used to up-load the latest versions of the control firmware to the deck using your computer and a terminal
emulation program (please refer to software update procedure for instructions). The RS-232/422
converter is also required if you are planning to control the DigiDeck via the RS-422 port, using the
control software, or any other external controller that does not put out RS422 commands.
1 POWER CABLE (a standard 3 pin power cable).
1 SET of RACK EARS and 4 screws. The DigiDeck is rack mountable.
1 CONTROL SOFTWARE CD (optional)
1 TROUBLE SHOOTING AND BASIC MENU SETTINGS GUIDE (laminated sheet).
If hard drives were ordered or dropped shipped to us they will be installed in the unit and tested.
PLEASE RETAIN THE ORIGINAL SHIPPING CARTON AND FOAM
If you need to return the unit for service or
upgrade it is STRONGLY recommended that you use the original carton and foam which were specifically
designed to protect it from damage while in transit. If a unit is returned in something other than the original
packaging, or a protective hard case, a $30.00 fee will be assessed for the use of new shipping materials
for return shipment to you.
FCC information to the user
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2). This device must accept any interference received, including interference that may cause undesired operation.