Feig Electronic PAN MOBILE ID smartSCANNDY, Руководство пользователя

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IDENTIFICATION
ID smartSCANNDY 10 Troubleshooting
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10 Troubleshooting
Troubleshooting
Problem Possible Solution
Device does not turn on.
•
Make sure the battery is charged.
• Make sure the battery is inserted correctly.
•
Take off the battery cover and the battery – take a paperclip or similar.
Press and hold the small black button and connect the device with a
power supply (or connected USB cable).
Laser comes on but device does not
decode barcode.
• Ensure the device is configured to read the type of code being scanned.
•
Ensure the code is not defaced. Try to read another barcode.
• Move the device closer to or further from the code. This depends on your
barcode size.
The device is on but does not react on
any keystroke.
• Take off the battery cover and reinsert the battery.
Bluetooth is not working.
• Ensure that the device is in the correct Bluetooth Mode (HID or SPP).
•
Ensure that you are paired correct to your host.
• Renew your pairing with your host system.
Wi-Fi is not working.
•
Ensured that the device is in the correct Wi-Fi Mode (Wi-Fi or Wi-Fi
Batch)
•
Ensure that your Wi-Fi configuration (in Config.ini file) is correct (SSID,
Key, Crypto, Host, Port, DHCP, etc.)
• Move the device closer to your access point.
Barcode reading ability has degraded.
• Maybe the scan window has become dirty. Please clean your scan
window with a soft cloth with water.
Nothing happens when the scan key is
pushed.
• Make sure your device is powered on (green LED on the left must be on).
•
Ensure that your keys are correctly configured.