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11. WARRANTY EXCLUSIONS
THE WARRANTY DOES NOT COVER:
•
Start-up and setting up of the product.
•
Damage resulting from normal wear and tear of the product.
•
Damage resulting from improper use of the product.
•
Damage resulting from assembly or start-up not in accordance with the user
manual.
•
Breakdowns related to carburetion beyond 90 days and fouling of
carburetors.
•
Periodic and standard maintenance events.
•
Actions of modification and dismantling that directly void the warranty.
•
Products whose original authentication marking (brand, serial number) has
been degraded, altered or withdrawn.
•
Replacement of consumables.
•
The use of non-original parts.
•
Breakage of parts following impacts or projections.
•
Accessories breakdowns.
•
Defects and their consequences linked to any external cause.
•
Loss of components and loss due to insufficient screwing.
•
Cutting components and any damage related to the loosening of parts.
•
Overload or overheating.
•
Poor power supply quality: faulty voltage, voltage error, etc.
•
Damages resulting from the deprivation of enjoyment of the product during
the time necessary for repairs and more generally the costs related to the
immobilization of the product.
•
The costs of a second opinion established by a third party following an
estimate by a SWAP-Europe repair station
•
The use of a product which would show a defect or a breakage which was
not the subject of an immediate report and/or repair with the services of
SWAP-Europe.
•
Deterioration linked to transport and storage*.
•
Launchers beyond 90 days.
•
Oil, petrol, grease.
•
Damages related to the use of non-compliant fuels or lubricants.
*
In accordance with transport legislation, damage related to transport must be
declared to carriers within 48 hours maximum after observation by registered
letter with acknowledgement of receipt.
This document is a supplement to your notice, a non-exhaustive list.
Attention:
all orders must be checked in the presence of the delivery person. In
case of refusal by the delivery person, it you must simply refuse the delivery and
notify your refusal.
Reminder:
the reserves do not exclude the notification by registered letter with
acknowledgement within 72 hours.
Information:
Thermal devices must be wintered each season (service available on the SWAP-
Europe site). Batteries must be charged before being stored.