
17
IX.
IX.
IX.
IX. Problems
Problems
Problems
Problems &
&
&
& Trouble-shooting
Trouble-shooting
Trouble-shooting
Trouble-shooting
Problems
Possible causes
Suggestion
Screen shows no change
when
pressing
keys
or
inserting test strip
1. Improper installation of
battery.
2. Low battery.
3.Incorrect or incomplete
insertion of test strip.
1.
Please
remove
the
battery with the positive
electrode upwards.
2. Replace it with a new
battery.
3. Please pull out the test
strip with right side up and
then push it down in the
arrow direction.
Screen shows "Er1" after
inserting test strip
Fault
of
Blood
Glucometer
If
Blood
Glucometer
needs
repairing, please
contact our agents.
Screen shows "Er2" after
inserting test strip
1. Test strip is inserted
before the test piece
code is inserted.
2. Fault of test piece
1. Please insert the test
piece
code
firstly,
and
then the test strip.
2. Please replace the test.
piece code
Screen shows "Er3" after
inserting test strip
Test strip becomes damp
or is reused
Please start with a new
test strip and test again.
Test result of blood glucose
shows "Lo"
Indicating that the test
result
is
below
1.1
mmol/L
Retest according to the
correct method. In case of
the same situation, please
see a doctor.
Test result of blood glucose
shows "HI"
Indicating that the test
result
is
above
33.3
mmol/L
Retest according to the
correct method. In case of
the same situation, please
see a doctor.
Discrepancy
between
blood glucose test results
and symptoms
1. Incorrect test piece
code.
2. Test strip fails to take
in enough blood or test
strip has been out of date
and deteriorated.
1. Check whether the test
piece code displayed on
Blood
Glucometer
is
consistent with that on the
test strip package.
2. Please replace the test
strip with a new one and
retest. In case of the
same
situation,
please
see a doctor.