TROUBLESHOOTING
17
If you have any issues with using your projector, please refer to
the following solution below. If issues persist, contact our
technical support team at:
Problem
Projector will not power
on.
The remote control
does not work.
I have a video source
connected, but the
projector shows “NO
SYNC”.
Small text is hard to
read in VGA mode.
Projector turns itself
off
Solution
• Check the power cord and power outlet.
• Check the batteries.
• Try aiming at the IR sensor on the back of
the projector.
• Check to make sure the projector is set to
the correct mode. If using HDMI, check to
make sure the projector is set to display
from the correct HDMI port.
• Check your video source and video cables.
• Set your desktop resolution to 1280 x 960
or lower if displaying in 4:3 mode. Set it to
1280 x 768 or lower if displaying in 16:9
mode.
• Increase the size of the text being
displayed.
• Check that nothing is blocking the
ventilation.
