Q: I am unable to receive the OTP for registering myself on the Fastrack Reflex
World application. What can be done?
A: Please make sure that you have entered the correct and active mobile number for
registration where you will receive the OTP via SMS.
If you still do not receive the OTP, please contact the toll-free number 18002660123 or
can write to us at smartdesk@titan.co.in.
Q: I have purchased a new Fastrack Reflex Play+ and while I have completed my
pairing with the application Fastrack Reflex World, it is asking for a Firmware
Update. Is it mandatory to do so?
A: Yes, it's mandatory to update the firmware in order to experience the best version of
the watch.
Q: My Fastrack Reflex World crashes every time I open the application. What needs to
be done?
A: Kindly uninstall and reinstall the application. If the issue still persists, please contact
the toll-free number 18002660123 or can write to us at [email protected].
Q: I am not located in India and my contact number comes with a different country
code. How do I register myself in the application?
A: Even though you are not in India, the registration process for the application
remains the same. Accept the app permissions and enter your mobile number. On the
next screen, enter the OTP to complete registration. The list of countries where you
will receive the OTP is as follows:
Singapore, Australia, New Zealand, Fiji, Philippines, Nepal, Bhutan, Bangladesh,
Qatar, Bahrain, UAE, Kuwait, Oman and Japan.
Q: What should be done to sync the smartwatch with the application?
A: On opening the application on your smartphone, the smartwatch data will be
automatically synced. If you find that the watch is not synced or the data on the app is
not changed you can swipe from top to bottom on the main page of the app and it will
automatically sync with the watch.
Q: I am unable to adjust the brightness of my watch screen. Please help.
A: Go to settings of the watch and then tap on “Brightness” or you can also adjust the
brightness by swiping down from the watch home screen. You can just tap on the
“Brightness” icon to increase or decrease the brightness accordingly.
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Содержание Reflex Play Plus
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