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What is New

Here are some highlights that describe the new features and enhancements in this release.

• Resolves an issue preventing 6Probe Compensation on computers using Japanese and Chinese language settings.

Download, Save, and Unzip the Firmware

1. Download the

firmware.

2. It may take a few minutes to complete the download. Do not close your browser or shut off your computer while

the download is in progress.
When the download is complete, you should see the

install-MCU-x.x.x.x.sh.zip

file in your browser's

download folder.

3. Unzip the

.zip

file and put the firmware

.sh

file on the desktop.

4. Go to

Connect the Tracker and Computer

to continue.

Connect the Tracker and Computer

The Tracker firmware can be installed only when your computer is connected to the Tracker using a direct Ethernet
connection. You cannot update the firmware using a wireless connection between the computer and the Tracker.

1. Connect the main power/communication cable to the Tracker.

2. Connect the Ethernet cable to the Tracker and the computer.

3. Connect the AC power cord to the Tracker.

4. Turn on the Tracker. Wait approximately 3 minutes until the Tracker completes its boot cycle.

5. After turning the Tracker on,

if the WiFi button is blue

, press the button once to completely disable WiFi prior

to updating the firmware.

6. Go to

Verify Firmware Compatibility

to continue.

Verify Firmware Compatibility

1. From the Windows Start menu click

Programs > FARO > FARO Utilities x.x. >

FARO Utilities

.

2. In the

Tracker Index Number

field, type the last four digits of the Tracker serial number and click

Connect

.

3. Click

OK

to connect to the Tracker. After the connection is complete, a new Utilities screen appears.

4. Click

Diagnostics

and select the

Version Info

tab. Verify that the

MCU version number

is 2.x or greater.

5. If the MCU version number is correct, go to

Load the Firmware

to continue. If not, contact

FARO Support

to

send your Tracker in for servicing.

https://knowledge.faro.com/Hardware/Laser_Tracker/Tracker/Firmware_Download_and_Installation_for_the_Laser_Tracker

Updated: Sat, 17 Dec 2022 04:28:00 GMT

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