MAINTENANCE
Troubleshooting
Chec
k your problem by using the chart below and try the solutions for each problem. If the
microwav
e o
v
en still does not work properly, contact the nearest authorized service center
.
Trouble
Possible Cause
Possible Remedy
Ov
en will not
start
a. Electrical cord for o
v
en is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Ar
cing or
sparking
a. Materials to be a
v
oided in
microwav
e o
v
en were used.
b.
T
he o
v
en is operated when empty
.
c. Spilled food remains in the ca
vity.
a.
Use micro
wav
e-safe cookware only
.
b. Do not operate with o
v
en empty
.
c. Clean cavity with wet to
wel.
Unev
enly
cooked foods
a. Materials to be a
v
oided in
microwav
e o
v
en were used.
b. Food is not defrosted completely
.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
a. Use micro
wav
e-safe cookware only
.
b. Completely defrost food.
c
. Use correct cooking time, power lev
el.
d.
T
urn or stir food.
Over
cooked
foods
Cooking time, power level is
not suitable.
Use correct cooking time, power lev
el.
Under
cooked
foods
a. Materials to be a
v
oided in
microwav
e o
v
en were used.
b. Food is not defrosted completely
.
c
.
Ov
en
v
entilation ports are
restricted.
d. Cooking time, power level is not
suitable.
a. Use micro
wav
e-safe cookware only
.
b. Completely defrost food.
c. Check to see that o
v
en ventilation
ports are not restricted.
d.
Use correct cooking time, power lev
el.
Improper
defrosting
a. Materials to be a
v
oided in
microwav
e o
v
en were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use micro
wav
e-safe cookware only
.
b
. Use correct cooking time, power lev
el.
c.
T
urn or stir food.
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