CA400
User Manual
14
5
FAQ
Q: What does it mean when the screencasting Button On the MS10 Speakerphone lights up
yellow?
Make sure whether the computer connected supports DisplayPort (DP output), Otherwise, there will be no
signal output.
Q: What does it mean when the screencasting Button On the MS10 Speakerphone lights up
Red?
Power off and on the Speakerphone. Or try pairing again.
Q: Screencast button doesn't work but other indicators on MS10 Speakerphone or RC10
Receiver are normal?
Check and confirm whether the MS10 speaker matches the RC10 receiver through the last nine
digits of the serial number..
Q: When screencasting, there is no content showed on the screen.
1. Make sure Receiver is powered on and pluqged into the HDMI IN port of the screen, with the
proper signal source channel chosen.
2. Try to change to an alternative HDMI IN port if the issue remains.
3. Check if the Win+P shortcut key is in "expansion mode" for screen projection. In this mode,
the monitor will become the second extended screen of the laptop, so only the lower taskbar
will be displayed on the screen, without any other content; You can drag the file to the right
Until displayed on the monitor, or change the Win+P shortcut to "Copy Mode".
Q: Why does my computer fail to screencast at 4K?
1. Make sure the HDMI plugged in display device can support 4K resolution.
2. Check the resolution setting of your computer,Setting
—Screen—resolution setting:
3480X2160.
