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FANCO WARRANTY STATEMENT
The benefits conferred by this express Fanco warranty are optional and are in addition to all relevant
implied warranties, right and remedies available under Australian Consumer Law.
If you encounter issues with the fan during installation, Fanco highly recommends having the installing
electrician contact Fanco for trouble shooting assistance if the installation is during business hours
on 03 8658 9588
IMPORTANT :
if you would like to make a claim under this warranty, ensure the ceiling fan is left
installed (the wiring does not need to be connected if there is an eletrical fault) . Please read the
following guide to ensure your warranty claim follows the warranty conditions and is processed as
efficiently as possible.
Warranty details :
Major defects in a ceiling fan are :
Warranty Period
Warranty Limitations and Conditions
Fanco warrants this ceiling fan against defects and offers an ‘ in home warranty ’ service, meaning the
warranty includes the installation of replacement fan in cases where an electrician is required , The
in-home component of this warranty covers only actual electrical work undertaken,on or to the ceiling
fan. All parts deemed defective in workmanship or materials will be replaced free of charge during
the warranty period.
Does not ratate properly or at all due to internal electrical or mechanical fault
A loud motor noise which is caused by an internal electrical or mechanical fault ( NOT a noise
caused by incorrect installation, and not a slight hum that is not considered a fault )
For new fans that have just been unpacked, broken or damaged non-detachable parts ( eg motor
Fanco warrants this ceiling fan to perform to its published features and specifications only. The
Fanco warranty does not cover situations where the product does not perform to the expectation
of a user, or for a use that it was not specifically designed for, but it does perform to its published
features and specifications or electrical noise may occur and be more noticeable at night. This is the
nature of the product and not deemed a fault covered by warranty include but are not limited to;
power supply “ noise ” and intermittent “ humming ” from mains power delivery infrastructure,
signals sent through the power grid by the electricity provider for the control of off peak hot water
and street lights. Filters for blocking / reducing such signals are available in Australia at the
customer’ s expense.
Fanco service agents, subject to conditions, Fanco will reimbursement will be paid directly to the
Customer once the warranty their own electrician. This reimbursement will be paid directly to the
Customer once the warranty their own electrician. This reimbursement will be paid directly to the
Customer once the warranty claim has been approved and Fanco has determinded there are mo FANCO
service agents available in the area. Fanco will not accept warranty claims for reimbursement of
service work completed that has not been authorised through the warrantyprocess.
The warranty period for this ceiling fan is 2 years
Installation by Qualified A-Grade Electrician - Evidence that the Fanco ceiling fan was installed by
a qualified A-Grade Electrician and in compliance with Australian law must be provided for the
warranty claim to be processed. The most acceptable form of evidence is the certificate of electrical
compliance issued by the electrician.
The warranty period begins from the date of purchase, as determined by the tax invoice
provided by the authorised retailer.
Batteries are not covered by warranty.
Proof of Purchase — Proof of purchase from an authorised retailer specifying the fan model and
purchase date ( such as a tax invoice ) must by supplied for the warranty claim to be processed.
Ceiling Fan must be installed for in home warranty to apply - The Fanco Ceiling fan must have been
installed by a qualified electrician and must remain installed for the in home warranty sevice to apply.
If there is an issue with the wiring, the fan should be left installed without the wiring connected.
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