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TROUBLESHOOTING

Abnormal Noise:

Device does not turn on: 

Charging Indicator does not light up:

Loose Attachment head:

a.  Check that the attachment head was installed correct-

ly. (See DIRECTION FOR USE)

a.  Ensure the battery is charged fully. (See CHARGING 

THE DEVICE ) 

a.  Check to ensure the USB cord has been inserted 

correctly.

b.  Ensure a DC-5V USB adapter is being used.

a.  Firmly press attachment head into the device.
b.  Ensure the attachment head was installed correctly. 

(See DIRECTION FOR USE)

HERE TO HELP

We pride ourselves on providing premium beauty tools which 

is why all of our products are backed by a 24-month warranty. 

If you have any questions or need further assistance, you can 

send us an email, connect with us on Live Chat or give us a 

call! Our friendly support team is here to help.

[email protected]

fancii.com

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