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10
One Year Limited Warranty
Family Safety Products, Inc. warranties this product to the
original retail purchaser, to be free from defects in material
and workmanship except as otherwise provided herein. This
warranty is not transferable and is effective from the date of
original retail purchase.
Units returned to Family Safety Products, Inc. that are
determined to be within the warranty period and found to be
defective, will be repaired or replaced free of charge to the
original purchaser. If you suspect that your detector is
defective, please follow the instructions found under
Procedures for Warranty Service
.
Procedures for Warranty Service:
1.
Contact Family Safety Products, Inc. by phone
at 800-748-0298 or 616-530-6540, by email at
info@fspi-radon.com or by mail at 2879 Remico St.
SW, Grandville, MI 49418
to receive a return
authorization (RA
)
number
. Products returned
without an RA number will be refused and returned to
the purchaser.
2.
Include with the detector the RA number, your name,
address, phone number and description of the problem
you are experiencing. All returns must also include a
copy of the original purchase receipt showing the date
of purchase.
3.
Package the detector carefully to ensure that no damage
occurs during return shipment. Write the RA number
you received on the outside of the package near the
address label.
4.
Send the package, postage prepaid, to Family Safety
Products, Inc. 2879 Remico St. SW, Grandville, MI
49418.