3.
Q:Will the camera show red lights when night
vision is activated?
A:The built-in infrared lamp beads make the camera only show some dim red
lights when night vision is activated, but the image quality is still clear under no
light environment.
4.
Q:What are the requirements for Wi-Fi?
A:Please use a 2.4GHz wireless network. The device does not support the 5GHz
wireless network.
Meanwhile, please set the Wi-Fi authentication method to wpa2-
psk or other lower level of security method.
A password is required.
5.
Q:How far should the camera be placed from
the router?
A:After testing, the Wi-Fi connection distance can normally reach up to 150
meters in the open area. However, the actual situation depends on the strength of
Wi-Fi and its surrounding environment (thick walls, electromagnetic devices, large
metal objects will all cause interference to the Wi-Fi signals). If the camera
connection signal is weak or unstable, please place the camera as close to the
router as possible.
6.
Q:What is the maximum length of recording
time?
A:You can choose the recording time in the app. The
camera can record for a fixed
time or “auto”mode, which depending on whether there is a person.
The maximum length of a video is 3 minutes.
7.
Q:How to quickly view videos by category?
A:Click the icon in the upper left corner of the "Library" page to start the search
filters. Select the search settings and then click save to view the video playback.
8.
Q:What should I do when the device is in
malfunction?
A:Long press the power button to restart the camera. If there is no response, you
can open the back shell of the camera, and then open the rubber plug on the side
then press the reset button with a pointed object to force the power off, then long
press the power button to restart the camera.
