IMPORTANT INFORMATION
Warranty Policy Shortlist
Warranty does not cover :-
•
Correcting faults caused by incorrect installation of a product.
•
Where an engineer cannot gain access to a site or a product.
•
Repeat commission visits.
•
Replacement of any parts where damage has been caused by misuse.
•
Engineer waiting time will be chargeable.
•
Routine maintenance and cleaning.
•
Gas conversions i.e. Natural to Propane gas.
•
Descaling of water products and cleaning of water sensors where softeners/ conditioners are not fitted,
or are fitted and not maintained.
•
Blocked drains
•
Independent steam generation systems.
•
Gas, water and electrical supply external to unit.
•
Light bulbs
•
Re-installing vacuum in kettle jackets.
•
Replacement of grill burner ceramics when damage has been clearly caused by misuse.
•
Where an engineer finds no fault with a product that has been reported faulty.
•
Re-setting or adjustment of thermostats when unit is operating to specification.
•
Cleaning and unblocking of fryer filter systems due to customer misuse.
•
Lubrication and adjustment of door catches.
•
Cleaning and Maintenance
• Cleaning of burner jets
• Poor combustion caused by lack of cleaning
• Lubrication of moving parts
• Lubrication of gas cocks
• Cleaning/adjustment of pilots
• Correction of gas pressure to appliance.
• Renewing of electric cable ends.
• Replacement of fuses
• Corrosion caused by use of chemical cleaners.
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