Falc - cod. 2023 02/19
– Inglese -
16
5. GUARANTEE
a)
The guarantee is valid 1 year from the date of the delivery. The company is committed to replacing parts which
present material or manufacturing defects in as short a time as possible. The manpower necessary for replacing
parts is excluded from the guarantee. Any transport or forwarding expenses are excluded from the guarantee.
b)
The guarantee ceases if breakage is the result of major force, incorrect use of the machine or any erroneous action
carried out by the purchaser, employees or third parties. Repairs, replacements, modifications carried out by the
purchaser or for the purchaser without the authorisation of the manufacturer are included in these actions. Incorrect
use of the machine is understood to mean actions which are not listed in the user norms listed in this instruction
manual.
c)
Parts which due to their very nature or use are subject to inevitable deterioration or wear are excluded from this
guarantee.
d)
The bearings and oil retainers are not under guarantee.
e)
The cardan shaft is not under guarantee.
f)
The following standards are valid for the parts for which a warranty is requested:
- the piece to be replaced must be returned to the manufacturer the moment in which a request is made for a new
piece.
- the spare parts are always invoiced when forwarded.
-
only examination by the manufacturer’s technicians can result in the guarantee being upheld and,
therefore, accredited.
6. NORMS TO BE FOLLOWED FOR CORRECTLY ORDERING SPARE PARTS
In order to quickly deal with the orders relative to spare parts it is necessary to specify :
a)
Type of machine, Model, Series number.
(Eg. Pellicano 1800 series' number. XXXXX)
b)
Number of the spare parts table in which the piece in question is to be located, identification number, piece code.
(E.g. Table no. YY ; Item no. JJ ; Code KKKKKK)
c)
Exact denomination of the item.
d)
Quantity of pieces requested.
e)
Instructions for the forwarding.
(rail, postal package, courier, etc.)
f)
The minimum delivery time for the parts requested is 3 days from the date of receiving the order.
If parts of this manual are not sufficiently clear please contact the authorised dealer in your
area or directly contact our technical and sales office.
The partial or whole reproduction of this manual is prohibited as is copying or disclosure of its contents without the
express written authorisation of Falc.
Falc reserves the right to carry out any modifications on the machine deemed to be necessary at any time without each
time updating this publication.