Troubleshooting
Dear Customer:
Our products are subjected to stringent quality controls. If this
appliance should nevertheless fail to function properly, this
is a matter of regret for us. Before contacting the authorized
Fakir service center, check to see if you can eliminate the
problem yourself.
42
Warning!
Turn off the appliance and unplug it before troubleshooting after
cooling period. Thus, you may prevent unintentional operation
of the appliance.
Information!
Please contact our Hotline
first
, if you cannot troubleshoot a problem by yourself
or in case of an intentional product return.
Hotline (Germany)
07042 912 0
Before calling, always have
the 7-digit product number with appliance/model name,
e.g.
36 93 003
and the date of production, e.g. 2019-08,
(you may find these information on the type label of the appliance.) or the 7-digit
spare part number at hand.
Attention!
Repairs and maintenance shall be carried out only by trained
specialists (e.g. an authorized Fakir service center). Use ge-
nuine Fakir replacement parts for these purposes. Appliances
that are repaired by unauthorized persons or that are not main-
tained properly pose a risk for the user.
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