Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of defective workman-ship or materials in this appliance.
Solution
Air conditioner
does not start
Wall plug disconnected. Push plug firmly into wall outlet.
House fuse blown or circuit breaker tripped. Replace fuse with time delay type or reset circuit breaker.
Selector Control in OFF position. Turn selector to the desired FAN or COOL setting.
TROUBLESHOOTING TIPS
Problem
Air from unit does
not feel cold
enough
Thermostat set too warm. Set thermostat to colder temperature.
Room temperature below 17 C (62 F). Cooling may not occur until room temperature rises above 17 C (62 F).
Thermostat set too cold for night-time cooling. To defrost the coil, set selector to a FAN position.
Then, set thermostat to a warmer position.
Temperature sensing tube touching cold coil, located behind air filter. Straighten tube away from coil.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set selector to FAN.
Dirty air filter- air restricted. Clean air filter. Refer to Care and Cleaning section.
Unit recently turned on in hot room. Allow additional time to remove stored heat from walls, ceiling, floor and furniture.
Unit turned off and then on too quickly. Turn unit off and wait 3 minutes before restarting.
O
Air conditioner
cooling, but room
is too warm- ice
forming on cooling
coil behind
decorative front.
Air conditioner
cooling, but room
is too warm- NO
ice forming on
cooling coil behind
decorative front.
Thermostat set too warm. Turn thermostat clockwise to a colder setting.
Air directional louvers positioned improperly. Position louvers for better air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear blockage .
Doors, windows, registers, etc. Open- cold air escapes. Close doors, windows, registers.
Air conditioner
turns on and off
rapidly
Noise when
unit is
cooling
Water dripping
INSIDE when
unit is cooling.
Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. Refer to installation
instructions - check with installer.
Dirty air filter- air restricted. Clean air filter.
Air movement sound. This is normal . If too loud, turn selector to lower FAN setting.
Outside temperature extremely hot. Set to high cool to bring air past cooling coils more frequently.
Sound of fan hitting water-moisture removal system. This is normal when humidity is high.
Close doors, windows and registers.
Water dripping
OUTSIDE when
unit is cooling.
Unit removing large quantity of moisture from humid room. This is normal during excessively humid days.
O
O
O
Compressor shut-off by changing modes. Wait approximately 3 minutes and listen for
compressor to restart when set in the COOL mode.
Plug current device tripped. Press the RESET button.
Outdoor temperature below 18 C (64 F). To defrost the coil, set FAN ONLY mode.
O
O
Window vibration - improper installation. Refer to installation instructions or check with installer.
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