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Chapter

5

Troubleshooting

F-Secure Policy Manager Proxy keeps detailed logs of activity and any
errors that have occurred. The two time-annotated log files are:

Topics:

•

The error log

•

the error log, which records any errors that have occurred, and

•

Error numbers

•

the status report log, which is a running summary of Policy Manager
Proxy activity.

•

Troubleshooting with the error log

•

The status report log

Содержание POLICY MANAGER PROXY 2.0 -

Страница 1: ...F Secure Policy Manager Proxy Administrator s Guide...

Страница 2: ......

Страница 3: ...11 Configuring the product remotely 12 Chapter 4 Using the product on Linux 13 Installing the product 14 Configuring the product 15 Upgrading the product 16 Uninstalling the product 17 Frequently aske...

Страница 4: ...4 F Secure Policy Manager Proxy TOC...

Страница 5: ...overview of the product concepts a step by step guide to installation as well as other information you need to manage the product Topics System requirements An up to date system is a secure system Whe...

Страница 6: ...r Small Business Server or Server Core editions Windows Server 2008 R2 Standard Enterprise Web Server Server Core or Foundation editions Linux Red Hat Linux Enterprise 3 or 4 Suse Linux 9 x or 10 0 Su...

Страница 7: ...do the virus definitions get to F Secure products The figure above is an example of the steps the virus definition database takes to get to F Secure products in this case to F Secure Client Security...

Страница 8: ...e Policy Manager Proxy To decrease the use of network bandwidth You should use F Secure Policy Manager Proxy when you have a group of workstations far away from your Policy Manager Server To decrease...

Страница 9: ...y Manager Proxy Topics Locally for which you will find instructions in this section Installing the product locally Remotely for which you will find instructions in the Policy Manager Administrator s G...

Страница 10: ...skipped If you select No you can continue through the following steps and select new settings 6 Select Central management with F Secure Policy Manager then click Next 7 Copy the admin pub public key...

Страница 11: ...Chapter 3 Configuration F Secure Policy Manager Proxy is configured remotely through Policy Manager Console Topics Configuring the product remotely...

Страница 12: ...ist of F Secure products You can select the necessary settings from the corresponding item in the tree view Explanations of each of the configuration options are shown in the help area You can configu...

Страница 13: ...on Linux This section describes how to install and configure F Secure Policy Manager Proxy on Linux Topics Installing the product Configuring the product Upgrading the product Uninstalling the product...

Страница 14: ...g command to start the installation Debian based distributions dpkg i f secure policy manager proxy_2 0 build _i386 deb RPM based distributions rpm i f secure policy manager proxy 2 0 build 1 i386 rpm...

Страница 15: ...b Specify the TCP port of the Policy Manager Proxy or HTTP proxy with which this proxy communicates on the line chained_proxy_port c If the HTTP proxy with which this proxy communicates requires a use...

Страница 16: ...er the following command to upgrade the product Debian based distributions dpkg i f secure policy manager proxy_2 0 build _i386 deb RPM based distributions rpm U f secure policy manager proxy 2 0 buil...

Страница 17: ...ased distributions dpkg i f secure policy manager proxy_2 0 build _i386 deb RPM based distributions rpm U f secure policy manager proxy 2 0 build 1 i386 rpm Note Log files and configuration files are...

Страница 18: ...xy not start up To list all files and their locations enter Where are the F Secure Policy Manager Proxy files located in the Linux version dpkg L f secure policy manager proxy for Debian based distrib...

Страница 19: ...rrors that have occurred The two time annotated log files are Topics The error log the error log which records any errors that have occurred and Error numbers the status report log which is a running...

Страница 20: ...ere Every message in the error log contains the following information The date and time the message was generated May 28 12 20 28 461 2 ERR 00017999 379 iad_open A library system call open failed for...

Страница 21: ...is associated with If the message reports an external error the external error code is usually specified as the reason May 28 12 20 28 461 2 ERR 00017999 379 iad_open A library system call open faile...

Страница 22: ...he installation directory when installing the product then these paths will be relative to the path that you selected For example install_directory fspmp doc log_error_codes txt External error numbers...

Страница 23: ...ill up completely it may cause unpredictable system behavior Removed 74381 bytes for free disk space smaller than cache margins The proxy server restricts itself to never using the last three megabyte...

Страница 24: ...The status report log is by default located under c program files f secure fspmp reports server_status Note If you changed the installation directory when installing the product then these paths will...

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