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14

FAQ

Q: If the camera is offline on the App, will the video recording continue?

A:

If the camera is powered on but disconnected from the Internet, then 

local recording will continue but cloud recording will stop. If the camera is 

powered off, both video recordings will stop.

Q: Why the alarm is triggered when nobody in the image?

A:

Configure a lower value for the detection sensitivity. Please notice that 

vehicle and animals are also alarm triggering sources.

Q: How to use the micro SD card for local storage?

A:

1. Make sure that there is a micro SD card inserted and that the camera is 

added to your EZVIZ account. Open the EZVIZ app and enter the “Device 

Details” interface, if the “Initialize Storage Card” button appears, you need 

to initialize the micro SD card first.

2. The micro SD card recording for the motion detection is enabled by 

default.

Q: The mobile phone cannot receive alarm prompts when the camera is 

online�

A:

1. Make sure that the EZVIZ app is running on your mobile phone and that 

the Motion Detection Notification is enabled.

2. For Android system, make sure the app is running in background; and 

for iOS, enable the message push function in “Settings > Notification”.

3. If still no alarm prompts, press and hold the RESET button for about 5 

seconds restore the camera settings.

Q: Live view or playback failed�

A:

Make sure that your network is well connected. Watching live videos needs 

a good bandwidth. You can refresh the video, or change a network and try 

again.

Содержание CSC8W1H3

Страница 1: ...INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL EZVIZ ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAG...

Страница 2: ...Connection 4 2 Option B Wireless Connection 5 Installation 6 1 Micro SD Card Installation Optional 6 2 Installation Location 6 3 Installation Procedure 6 4 Waterproof Kit Installation Optional 9 Opera...

Страница 3: ...illing Template x1 Waterproof Kit x1 Screw Kit x1 Regulatory Information x1 Quick Start Guide x1 The power adapter s appearance is subject to the one you have bought 2 Basics Ethernet Port Power Port...

Страница 4: ...SD card error Solid Blue App visiting camera Slow flashing Blue Camera running properly Fast flashing Blue Camera ready for Wi Fi connection Get the EZVIZ App 1 Connect your mobile phone to Wi Fi sug...

Страница 5: ...ed on and ready for network configuration 3 Connect the camera to the LAN port of your router with the Ethernet cable purchase separately The LED turning slow flashing blue indicates that the camera i...

Страница 6: ...to go to the Scan QR Code interface Scan the QR code on the Quick Start Guide cover or on the body of the camera Scan QR Code Follow the EZVIZ app wizard to add the camera to EZVIZ Please connect your...

Страница 7: ...it The status will then change to Normal and then videos can be stored 2 Installation Location Choose a location with a clear unblocked field of view and with a good wireless signal Make sure the wall...

Страница 8: ...7 Drilling Template Anchor Screw Fig 1 Ceiling Mount Drilling Template Screw Anchor Fig 2 Wall Mount...

Страница 9: ...8 Pole Mount 1 Remove the protective film from the lens 2 Use the cable tie not provided in the package to fix the camera to the pole Fig 3 Pole Mount...

Страница 10: ...Insert the gasket into the Ethernet port of the camera Ethernet Port Gasket 2 Thread A through the nut the gasket and the endcap A B Nut Gasket Endcap 3 Tighten the nut and the endcap A B Nut Endcap 4...

Страница 11: ...to see more icons Icon Description Share Share your device with anyone you want Settings View or change the device settings Snapshot Take a snapshot Record Manually start stop recording Pan Tilt Rotat...

Страница 12: ...Picture Tap to generate a 360 degree view picture Time Zone You can select time zone as needed here Date Format You can select date format as needed here Wi Fi Make your device offiline first and then...

Страница 13: ...EZVIZ account so that Alexa can control your EZVIZ devices 6 You will see EZVIZ has been successfully linked then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices 7 Go back to A...

Страница 14: ...rks with Google and search for EZVIZ where you will find EZVIZ skills 5 Enter your EZVIZ username and password and tap Sign in 6 Tap the Authorize button to authorize Google to access your EZVIZ accou...

Страница 15: ...nd enter the Device Details interface if the Initialize Storage Card button appears you need to initialize the micro SD card first 2 The micro SD card recording for the motion detection is enabled by...

Страница 16: ...risk of personal injury due to overheating of the components wait until the surface cools down before touching it Alternating current Direct current Caution Do not block ventilation openings while th...

Страница 17: ...hat may cause undesired operation of the device Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmi...

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