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FAQ

Q: If the camera is offline on the App, will the video recording continue?

A:

If the camera is powered on but disconnected from the Internet, then local 

recording will continue but cloud recording will stop. If the camera is powered 

off, both video recordings will stop.

Q: Why the alarm is triggered when nobody in the image?

A:

Configure a lower value for the detection sensitivity. Please notice that vehicle 

and animals are also alarm triggering sources.

Q: How to use the micro SD card for local storage?

A:

1. Make sure that there is a micro SD card inserted and the camera is added 

to your EZVIZ account. Open the EZVIZ app and enter the “Device Details” 

interface, if the “Initialize Storage Card” button appears, you need to initialize 

the micro SD card first.

2. The micro SD card recording for the motion detection is enabled by default.

Q: The mobile phone cannot receive alarm prompts when the camera is online.

A:

1. Make sure that the EZVIZ app is running on your mobile phone and that the 

Motion Detection Notification is enabled.

2. For Android system, make sure that the app is running in background; and

for iOS, enable the message push function in “Settings > Notification”.

3. If still no alarm prompts, press and hold the RESET button for about 4

seconds to restore the camera settings.

Q: Live view or playback failed.

A:

Make sure that your network is well connected. Watching live videos needs a 

good bandwidth. You can refresh the video, or change a network and try again.

Содержание CSC3TN1H2

Страница 1: ...INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL EZVIZ ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAG...

Страница 2: ...ra Drilling Template Screw Kit Power Adapter Regulatory Information Quick Start Guide The power adapter s appearance is subject to the one you have bought 2 Basics Micro SD Card Slot RESET Button MIC...

Страница 3: ...ding sound Fastener Rotate to make angle adjusting easier IR Light Helps the camera to get black and white images at night LED Indicator Solid Red Camera starting up Slow flashing Red Network exceptio...

Страница 4: ...s the latest version To find out if an update is available go to the app store and search for EZVIZ 2 Add Camera to EZVIZ Press and hold the RESET button on the camera for about 4 seconds The LED indi...

Страница 5: ...e following tips in mind Make sure the wall is strong enough to withstand three times the weight of the camera Camera cannot be installed in front of an air conditioner or facing direct sunlight Setti...

Страница 6: ...a live feed take snapshots record videos or choose video definition as needed C3TN Icon Description Share Share your device with anyone you want Settings View or change the device settings Video Histo...

Страница 7: ...ent situations you can customize the detection notification by changing the value of detection sensitivity The higher sensitivity is the easier people farther to the camera can be detected 4 Active De...

Страница 8: ...r the Device Details interface if the Initialize Storage Card button appears you need to initialize the micro SD card first 2 The micro SD card recording for the motion detection is enabled by default...

Страница 9: ...EZVIZ account so that Alexa can control your EZVIZ devices 6 You will see EZVIZ has been successfully linked then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices 7 Go back to A...

Страница 10: ...Works with Google and search for EZVIZ where you will find EZVIZ skills 5 Enter your EZVIZ username and password and tap Sign in 6 Tap the Authorize button to authorize Google to access your EZVIZ ac...

Страница 11: ...DS 10RH 06 05010EPB UK ADS 10RH 06 05010EPG EU ADS 10RH 06 05010EPSA SA ADS 10RH 06 05010EPBR BR ADS 10RH 06 05010EPI IN ADS 12CG 06 05010EPC JP CS CV310 CS C3N CS C3W CS C3WN CS C3X CS SD1 CS C4W CS...

Страница 12: ...ndard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired ope...

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