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All Eyenetra devices are guaranteed for 1-year from date of purchase. If you
purchased directly from Eyenetra, please contact customer service by calling
Monday thru Friday 9:00 AM - 5:00 PM (EST) +1 (857) 997 2057 or by visiting
our customer support website at store.eyenetra.com with any issues. If you
purchased from an authorized re-seller, please contact them directly.
LIMITED WARRANTY - HARDWARE
This warranty applies only to mechanical devices: NETRA, NETROMETER, and
NETROPTER, referred to as (the PRODUCT). For software warranty please see
the Limited Warranty - Software
A. LIMITED WARRANTY
Eyenetra, Inc. (Eyenetra) warrants to the original purchaser that the PRODUCT
will be free from defects in material and workmanship for a period of one year
from the date of delivery. Eyenetra does not warrant that operation of the
PRODUCT will be error-free or uninterrupted. If the PRODUCT is found to be
defective during the warranty period, the part(s) and labor required to repair
the PRODUCT will be provided by Eyenetra free of charge. To receive warranty
repair the PRODUCT must be returned to Eyenetra. This warranty is subject to
the following exceptions and limitations:
The customer shall be responsible for proper maintenance and handling
of the PRODUCT.
No warranty is extended to any PRODUCT that has been altered or
modified in any way.
No warranty is extended to any PRODUCT that has been misused, or
damaged.
B. TERM OF WARRANTY
This limited warranty covers the PRODUCT for one year from the date of
delivery. If you receive supplements, updates, or replacement PRODUCT
during that year, they will be covered for the remainder of the warranty or 30
days, whichever is longer.
C. EXCLUSIONS FROM WARRANTY
This warranty does not cover problems caused by your acts (or failures to act),
the acts of others, or events beyond Eyenetra’s reasonable control.
D. NO OTHER WARRANTIES
This limited warranty is the only warranty from Eyenetra. Eyenetra gives no
other express warranties, guarantees or conditions. Where allowed by your
Warranty and Support |
NETROPTER USER MANUAL