WARRANTY
Valid
from
03-10-2013
•
1)
THE
TERMS
AND
CONDITIONS'
APPLICABILITY.
This
Agreement
applies
only
to
the
sale
of
products
in
new
condition
in
the
EU
or
in
a
market
where
a
certified
dealer
is
established.
For
the
individual
consumer,
warranty
runs
from
the
original
delivery
date
for
12
months
in
parallel
with
the
conditions
specified
in
the
current
consumer
law.
For
trade
companies,
warranty
runs
for
12
months
from
the
original
delivery
date
and
with
the
conditions
set
out
in
this
agreement
•
2)
PARTIES
OBLIGATIONS
Exxentric
undertake
-
with
the
exception
of
the
cases
specified
in
paragraph
5
below
-
in
case
of
malfunction
or
damage
to
the
product
to
replace
defective
parts.
More
extensive
repairs
are
to
be
carried
out
by
an
Exxentric
designated
service
center.
•
3)
WHAT
CONSTITUTES
AN
ERROR
Errors
are
professionally
determined
deviations
from
the
normal
standard
that
manifests
itself
during
the
period
specified
in
paragraph
1.
The
product
is
considered
defective
if
it
differs
in
the
manner
stated
above
and
is
not,
according
to
Exxentric,
likely
to
have
been
defected
due
to
accident
or
circumstances
that
are
otherwise
attributable
to
the
buyer.
•
4)
TROUBLESHOOTING
Rectification
of
defects
or
delivery
of
replacement
parts
will
take
place
within
a
reasonable
time
after
the
buyer
notified
the
error
and,
if
so
requested
by
Exxentric,
made
the
product
available
to
the
action
of
a
designated
service
center.
What
is
considered
a
reasonable
time
is
determined
by
the
buyer's
need
for
the
product,
the
nature
and
scope
of
the
error,
difficulties
in
determining
the
error
and
access
to
spare
parts
and
engineering
capacity.
•
5)
LIMITATION
OF
SELLER
/
EXXENTRIC’S
COMMITMENT
Exxentric’s
responsibility
does
not
cover
the
product’s
consumable
parts
and
wear
parts
such
as
for
example
drive
belts,
extension
straps,
snap
hooks,
rubber
mats
and
feet
pads.
Also,
the
warranty
does
not
cover
what
is
considered
as
normal
wear
and
tear,
normal
corrosion,
or
defects
in
paint
or
other
coating.
Also,
the
buyer
may
not
claim
rectification
for
deficiencies
which
the
seller
can
show
were
caused
by
for
example:
•
-
that
repair
or
service
was
done
elsewhere
than
at
an
authorized
Exxentric
service
center
•
-
that
non
OEM
components
were
used
•
-
that
use
of
the
product
continued
after
the
defect
was
first
noticed
•
-
that
the
product
has
been
used
in
ways
for
which
it
is
not
designed
or
sized
•
-
that
the
product
has
been
abused
•
-
that
the
product
has
not
been
used
with
normal
care
•
-
that
the
care
regulations
as
per
existing
instructions
have
not
been
carefully
observed.
•
6)
TRANSPORT
SAFETY
AND
TRANSPORTATION
EXPENSE.
For
repair
of
extensive
defects,
the
purchaser
shall
bring
the
product
to
a
designated
service
center.
Buyer
shall,
after
the
defect
has
been
remedied,
pick
up
the
product
from
the
seller
or
the
designated
service
center.
The
product
can
also
be
dispatched
by
the
buyer
to
the
seller
or
to
the
designated
service
center.
Such
transportation
shall
be
at
the
buyer's
sole
risk
and
expense.
Replacement
parts
which
the
buyer
can
be
expected
to
replace
on
his/her
own
are
delivered
free
of
charge
to
the
buyer.
•
7)
LIMITATIONS
OF
LIABILITY.
For
individual
consumer,
the
limitation
of
liability
as
stated
in
the
current
applicable
Consumer
sales
rules,
applies.
The
buyer
is
therefore
not
entitled
to
compensation
beyond
what
is
covered
under
(2).
For
commercial
customers,
Exxentric’s
liability
is
limited
to
what
is
stated
in
this
agreement.
The
buyer,
therefore,
is
not
entitled
to
compensation
for
economic
damages
beyond
the
terms
specified
above,
i.e.
not
for
personal
injury
or
property
damage.
Buyer
is
reminded
once
again
the
importance
of
the
product
being
handled
with
care
and
in
accordance
with
the
operating
manual’s
instructions!
DISPUTES.
Disputes
concerning
the
interpretation
or
application
of
this
Warranty
Agreement
shall
in
the
first
instance
be
resolved
by
agreement
between
the
parties.
If
such
an
agreement
can
not
be
reached,
the
dispute
shall
be
settled
finally
by
arbitration
at
the
Stockholm
Chamber
of
Commerce
Arbitration
Institute
(the
Institute).
The
Rules
for
Expedited
Arbitrations
shall
apply
unless
the
Institute
with
regard
to
the
case,
the
amount
in
dispute
and
other
circumstances,
determines
the
rules
of
the
Stockholm
Chamber
of
Commerce
Arbitration
Institute
shall
apply
to
proceedings.
In
the
latter
case
the
Institute
shall
also
decide
whether
the
arbitral
tribunal
shall
be
composed
of
one
or
three
arbitrators.
exxentric.com/support
19
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