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IPI 200 Series • Installation Instructions

IPI 200 Series Installation Instructions

IPI 200 Series Overview

The Extron IPI 200 series are one- (IPI 201) or four- (IPI 204) button IP intercom 

modules that are used to create an easy-to-use, two-way IP Intercom

®

 system.  Both 

the IPI 201 and the IPI 204 are available as 2-gang and Architectural Adapter Plate 

(AAP) models.  They facilitate room-to-help-desk or room-to-room communication 

within a building, campus, or even over a wider area, as long as the intercoms are 

connected to the same network.  The IPI 201 can communicate with one other location; 

the IPI 204 can communicate with four other locations.
The rear panel provides captive screw connectors for contact relay and local audio output.  The contact relay can be used 

to control a cabinet lock, lighting, or window coverings.  The line level, balanced or unbalanced, audio output allows the 
intercom to be connected to a local sound system.
Each room in the Intercom system requires either an IPI 100 series, with an MLC 226 IP MediaLink® Controller or an IPI 200 

series module.  The IPI 200 series modules are stand-alone, IP-addressable units that do not require a MediaLink Controller for 

operation.  Each unit has its own RJ-45 Ethernet connector and is powered independently.  Consult with your IT department to 

ensure that IP addresses have been correctly allocated.
Also on the network, there must be at least one PC that is running the IP Intercom HelpDesk

 software 

to coordinate the 

Intercom system.  The IP Intercom HelpDesk software, which is provided with the IPI 200 series intercoms, allows any PC 

on the network equipped with a microphone and speaker, or a headset, to become a help desk station.  The software is also 

available for free download from the Extron Web site (

www.extron.com

).

The IP Intercom HelpDesk software offers the following features:

Works with IPI 200 Series IP Intercom stations to enable two-way communication with a classroom and ensure rapid 

• 

problem resolution.
Sets up, accesses, and manages audio for IP Intercom modules.

• 

Pages one room or a group of rooms.

• 

Forwards calls automatically from a help desk that is busy to one that is available.

• 

Network and IT administrators should use information from the following white papers, which can be found on the Extron 

Web site (

www.extron.com

), to ensure optimal network configuration and compatibility for the IP Intercom system:

IP Intercom Network Impact Statement

• 

IP Intercom Best Installation Practices

• 

Extron recommends that the IP Intercoms and the HelpDesk be on the same LAN with a static IP address and not be separated 

by a firewall.  If the IP addresses are on different subnets, it is best to set up a dedicated VLAN.  If a firewall is required, 

the following ports need to be open: UDP port 3121 (audio traffic), TCP telnet port 23 (control and status), UDP port 3122 

(inter-helpdesk communication), and UDP ports 1230 and 1231 (auto discovery).

Typical IP Intercom 

Application

TCP/IP

Network

Help Desk Console
IP 10.XX.XX.01

Office

IP 10.XX.XX.02

IPI 204 

Classroom
IP 10.XX.XX.03

IPI 204 

Lab

IP 10.XX.XX.04

IPI 204 

68-1170-51

Rev A

05 09

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