10
PROBLEM
CAUSE
SOLUTION
Link LED on the
local and remote
extenders is off.
• The remote extender is not
receiving power.
• The local extender is not
receiving power.
• The link cable is
malfunctioning.
• The extender system is
malfunctioning.
1. Confirm the host computer is on and providing
power to local extender.
2. Ensure the supplied AC power adapter is properly
connected to either the local or the remote
extender.
3. Ensure the CAT 5e/6/7 cabling between the local
and remote extenders is properly installed or
replace the link cable.
4. Check that the AC adapter is connected to a live
source of electrical power.
5. Contact Technical Support for assistance.
