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15
Troubleshooting
Error
Possible cause
Measure
The appliance isn’t
working.
The appliance has no
power supply.
Test the socket with a
different appliance.
Insert the mains plug
correctly.
Check the building
fuse.
The appliance is
defective.
Consult our service or
a specialist.
Backlog in the filter:
The coffee grounds
overflow the filter rim.
The drip protection
mechanism is closed:
The pot
isn’t on the
hotplate or the lid is
not on the pot.
1. Switch the
appliance off. Unplug
it.
2. Set the pot with its
lid on the hotplate so
that the filter is
enptied.
3. Dispose of the
paper filter.
4. Clean the appliance
as described.
There is too much
coffee powder in the
filter
The coffee contains
coffee grounds.
The paper filter is too
small.
Use a size 1x4 paper
filter
There is too much
coffee powder in the
filter
Use less coffee
powder.
The duration of the
brewing process is
considerably too long.
There are calcareous
deposits in the
appliance.
Decalcify the appliance
as described.
