15
Guarantee and service
Our products undergo a strict quality-control process before delivery. If the
product has unexpectedly been damaged or developed a defect during production
or transport, please return it to the retailer. You can legally make a claim under the
guarantee in the following circumstances:
The product is covered by a 2-year guarantee from the date of purchase. During
this period, we will repair or replace the product if it is found to be defective due to
material or production faults.
Faults caused by incorrect use or handling, faults caused by unauthorised
intervention or repairs, and faults caused by use of non-original parts are not
covered by the guarantee.
Correct disposal
The symbol above and on the product means that the product is classed as Electrical
or Electronic equipment and should not be disposed with other household or
commercial waste at the end of its useful life. The Waste of Electrical and Electronic
Equipment (WEEE) Directive (2012/19/EU) has been put in place to recycle
products using best available recovery and recycling techniques to minimise the
impact on the environment, treat any hazardous substances and avoid the increasing
landfill. Contact local authorities for information on the correct disposal of
Electrical or Electronic equipment.
WEEE: DE 18770614