Cleaning and Maintenance
The unit should be cleaned with a damp soft cloth. A non-abrasive cleaning agent may be used for
stubborn stains. Ensure no liquid enters the base of the unit.
The unit should not be within reach of any vulnerable child or adult.
App Compatibility
The Apple app will work on any iPhone, iPod Touch or iPad running iOS 3.1 or greater.
The Android app will work on any Android device running Android 4.4 or greater.
However, within in the app some things may be disabled on some devices:
The compass functionality will only work on devices that have the compass built in (e.g.
iPhone™ 3GS and later).
The sound functionality will only work on device that have a microphone built in. (e.g. all
smartphones and iPads™, but only the latest 4th generation iPod Touch™ and later)
Troubleshooting
Q. The app doesn’t work.
1. Is the iConvertor switched on? If so, see 2
2. Are the LED lights on the front of the unit on? If so, see 3
3. Is there a flashing yellow LED on the front of the IRiS iConvertor? If so, see 4
4. Is the smartphone/ tablet device connected to the iConvertor wifi? If so, see 5
5. Whenever you activate the app does a yellow light flash on the iConvertor? If so, see 6
6. Have you set up your device to connect to the ‘iConvertor’ Network? If so, see 7
7. Have you closed the app and restarted it? If so, then contact us.
Note:
to close the app, from your home screen, double click the home button to open the
multitasking manager. Then ‘flick’ the Experia app off the top of the screen. Then click home to
return to your home screen.