EXFO T200S, Руководство пользователя, Страница: 70 / 146

Troubleshooting
64
T200S
Using Assistance Tools
Using Assistance Tools
The T200S provides tools for remote or self assistance, as explained in the following
sections:
³
Saving Debug Data on page 64
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Displaying the List of Errors and Warnings on page 64
Saving Debug Data
Saving debug data and sending it to the EXFO customer support service can be useful for
remote assistance (see
Contacting the Technical Support Group on page 65).
To save debug data:
1.
In the T200S task bar, touch the button.
2. Touch the View event log button.
The list of event log is displayed.
3. Connect a USB storage device to one of the available USB ports.
4. Touch the
Save event log
button.
The event log is saved at the root of the USB storage device in .xml format.
Displaying the List of Errors and Warnings
The following procedure explains how to display the last main warnings that occurred on
the T200S.
To display the last error/warning messages:
In the T200S task bar, touch the button.
The last 100 errors or warnings that occurred are displayed in order of appearance, with
their corresponding date and time.
To clear the list of error/warning messages:
1.
In the T200S task bar, touch the button.
2. At the bottom of the list, touch the
Clear error list
button.