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Troubleshooting

70

PX1

Contacting the Technical Support Group

Contacting the Technical Support Group

To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).

For detailed information about technical support, and for a list of other
worldwide locations, visit the EXFO Web site at www.exfo.com.

If you have comments or suggestions about this user documentation, you
can send them to [email protected].

To accelerate the process, please have information such as the name and
the serial number (see the product identification label), as well as a
description of your problem, close at hand.

Technical Support Group

400 Godin Avenue

Quebec (Quebec) G1M 2K2

CANADA

1 866 683-0155 (USA and Canada)

Tel.: 1 418 683-5498

Fax: 1 418 683-9224

[email protected]

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Содержание Optical Power Expert

Страница 1: ...User Guide Optical Power Expert PX1 www EXFO com...

Страница 2: ...erwise under any patent rights of EXFO EXFO s Commerce And Government Entities CAGE code under the North Atlantic Treaty Organization NATO is 0L8C3 The information contained in this publication is sub...

Страница 3: ...trical Safety Information 13 3 Optical Power ExpertSetting up and Using Your PX1 17 Turning on Your Unit 17 Turning off Your Unit 18 Understanding the Main Window 19 Configuring the Auto Off Value 20...

Страница 4: ...plication 62 Recalibrating the Unit 64 Recycling and Disposal 65 6 Troubleshooting 67 Solving Common Problems 67 Accessing the Online Documentation 68 Contacting the Technical Support Group 70 Viewing...

Страница 5: ...s and can radiate radio frequency energy and if not installed and used in accordance with the user documentation may cause harmful interference to radio communications Operation of this equipment in a...

Страница 6: ...ereafter applies This device complies with Part 15 of the FCC Rules This device complies with Innovation Sciences and Economic Development Canada license exempt RSS standards Operation is subject to t...

Страница 7: ...ds The information about the Bluetooth bands is Channels 0 through 80 2400 MHz 2480 MHz The output power is 4 dBm typical This device is a 2 4 GHz wideband transmission system transceiver intended for...

Страница 8: ...www exfo com en resources legal documentation Japanese Technical Conformity Mark for Radio Law This equipment contains specified radio equipment that has been certified to the Technical Regulation Con...

Страница 9: ...sources 270 Hz 330 Hz 1 kHz and 2 kHz The unit comes with built in expertise with automation that avoids human error smart features such as auto wavelength recognition and switching The Pro configura...

Страница 10: ...Introducing the PX1 Optical Power Expert 2 PX1 Main Features Front panel Touchscreen Power on off button Detector port VFL optional Store button Battery status LED...

Страница 11: ...with standard range of 10 to 70 dBm PX1 H Entry model 11 calibrated wavelengths with high power range of 26 to 50 dBm PX1 PRO S High end model 45 calibrated wavelengths with VFL option and standard r...

Страница 12: ...Meaning Connected to an external power source On The battery is charging and the power level is equal to 95 or more Blinking slow The battery is charging and the power level is below 95 Blinking fast...

Страница 13: ...ght corner of the title bar It complements the information provided by the unit s LED Icon Meaning The portion of the icon that appears in white in the title bar in black here reflects the current bat...

Страница 14: ...one lithium polymer Li Po rechargeable battery main battery that automatically takes over if you disconnect the unit from its external power source You can switch from an external power source to bat...

Страница 15: ...unit will turn off as self protection For more information on the effects of temperature on battery charging see Power Sources on page 6 Technical Specifications To obtain this product s technical sp...

Страница 16: ...ceed unless you understand and meet the required conditions CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Do not proceed unless you un...

Страница 17: ...res namely for operation and maintenance other than those specified herein may result in hazardous radiation exposure or impair the protection provided by this unit WARNING If the equipment is used in...

Страница 18: ...mentation Ensure that you understand and meet the required conditions before using your product IMPORTANT When you see the following symbol on your unit it indicates that the unit is equipped with a l...

Страница 19: ...or more of the following symbols may also appear on your unit Symbol Meaning Direct current Alternating current The unit is equipped with an earth ground terminal The unit is equipped with a protectiv...

Страница 20: ...er Safety Information Units with VFL Your instrument is in compliance with standard IEC 60825 1 2014 Laser radiation may be encountered at the optical output port The following label s indicate that t...

Страница 21: ...panels etc is damaged Only authorized personnel should carry out adjustments maintenance or repair of opened units under voltage A person qualified in first aid must also be present Do not replace an...

Страница 22: ...mage the unit Equipment Ratings Temperature Operation unit powered by battery 10 C to 50 C 14 F to 122 F a unit connected to AC power with USB power adapter 0 C to 40 C 32 F to 104 F b Storage unit sh...

Страница 23: ...When the ambient temperature is below 5 C 41 F or when it reaches or exceeds about 45 C 113 F the main battery can either charge more slowly than usual or not charge at all depending on the internal t...

Страница 24: ......

Страница 25: ...you turn on the unit for the very first time a wizard is displayed enabling you to read and accept the EXFO license agreement then set the date and time and then view where you can consult the user do...

Страница 26: ...off Your Unit Turning off Your Unit Unless specified otherwise in this documentation the settings you configure on your unit are kept in memory even when you turn the unit off To turn off the unit Pre...

Страница 27: ...n as the starting point of the application You can perform measurements and navigate through the results Settings menu Battery charge status indicator Measurement status Tap to set reference measureme...

Страница 28: ...er When you do not use your unit for a while it will shut down automatically to save power By default the duration after which the unit goes into sleep mode is two minutes but you can select another v...

Страница 29: ...Setting up and Using Your PX1 Optical Power Expert 21 Configuring the Auto Off Value 3 Select the desired number of minutes The new value is taken into account immediately...

Страница 30: ...sumption The brightness value is kept in memory even when you turn the unit off To adjust the display brightness 1 From the main PX1 page tap the icon to access the menu then select 2 Under Brightness...

Страница 31: ...tle bar When saving results the unit also saves the corresponding date and time Note Time is expressed in a 24 hour format Note The date is displayed in the international standart date notation yyyy m...

Страница 32: ...usting the Date and Time 3 Tap the element corresponding to the value that you want to modify 4 Using the arrow buttons modify the settings according to your needs and then tap OK to confirm The new v...

Страница 33: ...Expert 25 Changing the Power Units Changing the Power Units You can work with your PX1 using either dBms or watts To change the power units 1 From the main PX1 page tap the icon to access the menu the...

Страница 34: ...Setting up and Using Your PX1 26 PX1 Changing the Power Units 3 Select the desired units dBm or watts The changes are effective immediately...

Страница 35: ...rform your tests To select the wavelength you want to use 1 From the main PX1 page tap the wavelength at the bottom left side to open the selection menu 2 Select the desired value in the list Scroll u...

Страница 36: ...orking With Pass Fail Thresholds As soon as a measurement is complete the application displays a pass or fail status when thresholds are applied To configure thresholds 1 From the main PX1 page tap th...

Страница 37: ...threshold values will be valid for all wavelengths if each wavelength will have specific thresholds or if no thresholds will be used for the measurements 4 Depending on the option you have selected s...

Страница 38: ...disable the thresholds using the corresponding sliders If you want to change the value tap on the threshold you want to modify 6 Enter a new value using the arrow buttons 7 Tap OK to return to the pa...

Страница 39: ...To perform an offset nulling 1 If you have not done so already put a cap on the detector 2 From the main PX1 page tap the icon to access the menu then select 3 Under Power Meter tap Offset nulling 4 T...

Страница 40: ...from the measured power You can set a different reference value for each wavelength The reference value are kept in memory until you select new ones To set reference values 1 Inspect your fibers and...

Страница 41: ...ways Tap in the Ref section to change the value as needed OR Measure the power of the source as the reference and tap Take reference to use the resulting measurement You are returned to the main wind...

Страница 42: ...oss Measuring absolute power or link loss is done the same way except for the referencing step To perform power measurements 1 Inspect your fibers and clean them properly 2 Connect the fiber to the co...

Страница 43: ...Measuring Power or Loss 4 If you have not done so already take a reference for the wavelength as explained in Setting Reference Values on Your PX1 on page 32 5 Tap or press the button to store the mea...

Страница 44: ...s You can switch between the power and loss measurement mode of the unit directly on the main page The power units you have selected in Changing the Power Units on page 25 will apply accordingly when...

Страница 45: ...s Continuous Slow blink Fast blink To activate the VFL 1 From the main PX1 page tap the icon to access the menu then select 2 Select the desired mode for the signal from the available choices WARNING...

Страница 46: ...page and return to the main window The active VFL icon will appear at the top to indicate that it is emitting To deactivate the VFL 1 From the main PX1 page tap the icon to access the menu then selec...

Страница 47: ...these options according to your needs reset all settings of the unit that you have customized such as the thresholds to their default values reset the PX1 to factory settings To revert values to fact...

Страница 48: ...40 PX1 Reverting to Factory Settings 4 Select the desired option 5 Tap OK to confirm your choice To reset threshold settings 1 From the main PX1 page tap the icon to access the menu then select 2 Und...

Страница 49: ...ert 41 Reverting to Factory Settings 3 Select the category for which you want to reset the thresholds Note If you select the By wavelength menu select the desired wavelength as well 4 Scroll down to t...

Страница 50: ......

Страница 51: ...a USB cable Viewing Measurements Every time you perform a measurement the unit saves it using the date and time as a name You can save up to 100 measurements When you reach 101 the unit will start to...

Страница 52: ...surements Clearing Data To free up some disk space on your unit you can manually delete the stored measurements To delete measurements 1 From the main PX1 page tap the icon to access the menu then sel...

Страница 53: ...Managing Test Results Optical Power Expert 45 Deleting Measurements Clearing Data 3 Tap Reset options 4 Select the desired option 5 Tap OK to confirm your choice...

Страница 54: ......

Страница 55: ...Keep the unit out of direct sunlight Avoid high humidity or significant temperature fluctuations Avoid unnecessary shocks and vibrations If any liquids are spilled on or into the unit turn off the po...

Страница 56: ...f the swab moisten a cleaning tip with only one drop of optical grade liquid cleaner 4 While applying light pressure to avoid breaking the detector window gently rotate the cleaning tip on the detecto...

Страница 57: ...a mechanical cleaner 1 Insert the cleaning tip into the optical adapter and push the outer shell into the cleaner Note The cleaner makes a clicking sound to indicate that the cleaning is done 2 Verify...

Страница 58: ...polymer Li Po battery The charge status is shown in the upper right corner of the title bar A red icon indicates that the battery level is running low and that you should connect the unit to a power...

Страница 59: ...t temperature To ensure that the battery functions properly keep it in temperatures between 10 C and 45 C 14 F and 113 F Store it between 10 C to 35 C 50 F to 95 F When the ambient temperature is belo...

Страница 60: ...ary with each vehicle You could also use a certified USB power bank portable charger to charge your unit The charge cycle will start and end automatically Replacing the Battery Your unit can be powere...

Страница 61: ...hrow batteries into fire or water and do not short circuit their electrical contacts Do not disassemble IMPORTANT Recycle or dispose of used batteries properly in accordance with local regulations Do...

Страница 62: ...nt failures Always use an ESD preventive wrist or ankle strap when replacing the battery Ensure that the antistatic strap makes good skin contact and that the end of its wire is grounded properly Neve...

Страница 63: ...disconnect the fiber and USB cable if applicable 2 Position the unit so that its front panel rests on a flat surface such as a table 3 On the back of the unit using a Phillips screwdriver turn the sc...

Страница 64: ...Maintenance 56 PX1 Replacing the Battery 4 Hold the back panel by its sides and pull it up to remove it...

Страница 65: ...enance Optical Power Expert 57 Replacing the Battery 5 Gently pull on the battery s connector to disconnect it from its socket 6 Pull the battery up to remove it Battery Battery s connector Battery s...

Страница 66: ...Maintenance 58 PX1 Replacing the Battery 7 Place the new battery so that its wires are located on the right side toward the front 8 Place the new battery into the case Wires...

Страница 67: ...Maintenance Optical Power Expert 59 Replacing the Battery 9 Connect the battery s connector to the corresponding socket Battery Battery s connector Battery s wires...

Страница 68: ...tenance 60 PX1 Replacing the Battery 10 If the rubber gasket has moved while you replaced the battery make sure to set it back in place anchoring it to the small holding pins around the unit Holding p...

Страница 69: ...of the unit The sides of the back panel should be flush with those of the front There should be no gap between the back panel and the front of the unit If necessary slightly move the back panel until...

Страница 70: ...e access to a Bluetooth connection to be able to download updates and install them To upgrade the application 1 Connect your unit to an external power source with the provided USB power adapter 2 If i...

Страница 71: ...grading the Application 5 Under Unit settings tap Software update 6 The unit will look for an available update If it finds one you can tap Install update to proceed with the installation Note The upda...

Страница 72: ...ty of specifications depends on operating conditions For example the calibration validity period can be longer or shorter depending on the intensity of use environmental conditions and unit maintenanc...

Страница 73: ...ration date Shipping date Recommended calibration period three years To ensure that your unit conforms to the published specifications calibration may be carried out at an EXFO service center or depen...

Страница 74: ......

Страница 75: ...em Restart the unit The battery is not recharging Ambient temperature is too high or too low Make sure that the temperature in the location where you recharge the battery is within the specifications...

Страница 76: ...ss the user guide at all times from a smart device or a computer by scanning the QR code displayed on your unit by entering the corresponding link in a web browser To access the user guide access info...

Страница 77: ...Troubleshooting Optical Power Expert 69 Accessing the Online Documentation 3 Scan the QR code with your smart device or enter the link on your web browser...

Страница 78: ...ion about technical support and for a list of other worldwide locations visit the EXFO Web site at www exfo com If you have comments or suggestions about this user documentation you can send them to c...

Страница 79: ...he model of your unit the serial number the software and hardware versions as well as the latest hardware calibration directly from your unit You can also find the contact information if you ever need...

Страница 80: ...em Information To retrieve the contact information 1 From the main PX1 page tap the icon to access the menu then select 2 Under Unit settings tap Support 3 Scroll down the window The information you w...

Страница 81: ...ting the unit Transportation damage can occur from improper handling The following steps are recommended to minimize the possibility of damage Pack the unit in its original packing material when shipp...

Страница 82: ......

Страница 83: ...on during the warranty period and found to meet all published specifications EXFO will charge standard calibration fees THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED IMPLIED OR STATUTORY...

Страница 84: ...covered by this warranty This warranty excludes failure resulting from improper use or installation normal wear and tear accident abuse neglect fire water lightning or other acts of nature causes ext...

Страница 85: ...e conditions under which it was observed 5 Return the equipment prepaid to the address given to you by support personnel Be sure to write the RMA number on the shipping slip EXFO will refuse and retur...

Страница 86: ...rvices exfo service centers EXFO Headquarters Service Center 400 Godin Avenue Quebec Quebec G1M 2K2 CANADA 1 866 683 0155 USA and Canada Tel 1 418 683 5498 Fax 1 418 683 9224 support exfo com EXFO Eur...

Страница 87: ...ghtness adjusting 22 icon 22 button on off 2 4 Store 2 C capacitors 13 caution of personal hazard 8 of product hazard 8 changing battery 52 55 date and time 23 measurement mode 36 units 25 charge icon...

Страница 88: ...internal temperature 6 L label identification 70 LED battery status 2 50 indicators 4 Li ion Li Po battery 6 53 list wavelengths 27 loss measuring 34 36 M main features 1 window 19 maintenance batter...

Страница 89: ...27 service and repairs 77 service centers 78 setting brightness 22 date and time 23 pass fail thresholds 28 reference value 32 reset 39 software update 62 shipping to EXFO 77 shutting down 18 softwar...

Страница 90: ...r bank 6 52 user guides 68 V ventilation 14 VFL cleaning 49 location 2 3 using 37 viewing measurements 43 W warranty certification 76 exclusions 76 general 75 liability 75 watts units 25 wavelengths c...

Страница 91: ...y K K K K K 0HFKDQLFDO VXE DVVHPEO D D K K K K K K 1RWH 7KLV WDEOH LV SUHSDUHG LQ DFFRUGDQFH ZLWK WKH SURYLVLRQV RI 6 7 d 2 QGLFDWHV WKDW VDLG KD DUGRXV VXEVWDQFH FRQWDLQHG LQ DOO RI WKH KRPRJHQHRXV P...

Страница 92: ...0 5 1 5 48 5 0 176 W d y K y K D...

Страница 93: ...com P N 1076333 CORPORATE HEADQUARTERS 400 Godin Avenue Quebec Quebec G1M 2K2 CANADA Tel 1 418 683 0211 Fax 1 418 683 2170 TOLL FREE USA and Canada 1 800 663 3936 2019 EXFO Inc All rights reserved Pr...

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