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Copyright © 2008 Excito
16. FAQ
Ordering
Q: Can I buy Bubba without disk?
A: Yes, you can! See our mini-shop for prices. It is however important to
consider the following before doing so:
•
Bubba doesn't work without disk! You have to install a disk
yourself.
•
The warranty doesn't apply if you would break anything during
installation. Thus, you have to know what you are doing!
•
You need access to a standard slotted screwdriver, a hex driver
(size 2), and a USB memory stick, 128 MByte or larger, for the
installation.
•
Bubba is built to work with standard full-height 3.5" ATA (PATA)
disks, SATA disks won't fit!
•
We have successfully tested Seagate Barracuda, Hitachi Deskstar
and Samsung Spinpoint disks, they all work as expected. We have
had issues with wrong size reported by users of Western Digital
500 GB disks, please avoid these.
•
Most quiet disks are Seagate Barracuda, and, the smaller the
quieter.
We ship all screws and cables you need. The installation procedure is
fairly simple, and described in detail in the User’s Manual.
Q: Do you ship to the US?
A: Yes, we do. Choose "world" as your region when ordering to obtain
the correct pricing. Bubbas power supply works at 110V as well as 230V,
and we ship with the correct AC mains cable. Note that shipping may
take a few days extra due to delays in the US customs.
Capabilities
Q: Regarding streaming media, is Bubba compatible with the Roku
Soundbridge?
A: Yes, it is. It's also compatible with the Pinnacle Soundbridge, which
even though they look alike don't support the same media servers.
We also have experimental support for uPnP (using the MediaTomb
server) and SlimServer, enabling compability with almost all available
media players, such as:
•
Roku/Pinnacle
Soundbridge
•
Slimdevices
Squeezebox
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