Ex-Sight.Com OZ-LEHAVA, Руководство пользователя

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Ex-Sight.Com – ‘Oz-Lehava’ Page 64
7 Trouble Shooting
Issue Cause How to fix
“Error: PTZ Request
Timeout” can’t get motorized
PTZ response 1. Set higher value for ‘Eysec Response
Timeout’.
2. Check IP number in ‘IP Address in the
PTZ Device’
3. Check port number in ‘’PTZ Com Port’.
4. Check physical motorized PTZ network
connections.
“Error: Thermal Request
Timeout” can’t get thermal
camera response 1. Set higher value for ‘Eysec Response
Timeout’.
2. Check IP address in ‘IP Address in the
PTZ Device’
3. Check port number in ‘’EyeSec
Communication Port’.
4. Check physical thermal camera
network connections.
“Error:Timer too fast” ‘Stop Verification
time interval’ value
is too low
1. Set higher value for ‘Stop Verification
time interval’.
False alarms The camera isn’t
steady 1. Set higher value for ‘Stabilization
interval’.
2. Stabilize the camera physically.
PTZ new locations aren’t
showmen on PTZ Control
Panel VideoTech switches
are configured as
‘One way’ mode
1. Switches 9 and 10 in VideoTech should
be ‘On’ (up) for ‘Two ways’ mode
Camera’s manual PTZ
control doesn’t work Camera network
connection issue or
‘OZ-LEHAVA’ is
enabled
1. Insure ‘OZ-LEHAVA’ is disabled.
2. Check camera network connection.