Rectifying faults
Display machine control software version
52
099-00L104-EW501
17.01.2022
8
Rectifying faults
All products are subject to rigorous production checks and final checks. If, despite this, something fails to
work at any time, please check the product using the following flowchart. If none of the fault rectification
procedures described leads to the correct functioning of the product, please inform your authorised dea-
ler.
8.1 Display machine control software version
Identifying the machine software is key to quick troubleshooting by the authorised service technician. The
version number is shown on the initial screen of the machine control for about 5 seconds (switch the ma-
chine off and on again)
> see 4.3.4 chapter
.
8.2 Error messages
The possible error numbers displayed depend on the machine series and version!
Depending on the options of the machine display, a fault is shown as follows:
Display type - machine control
Display
Graphic display
two 7-segment displays
one 7-segment display
The possible cause of the fault is signalled by a corresponding fault number (see table). In the case of an
error, the power unit shuts down.
• Document machine errors and inform service staff as necessary.
• If multiple errors occur, these are displayed in succession.
• Document machine errors and inform service staff as necessary.
• If multiple errors occur, these are displayed in succession.
Legend for categories (reset error)
a) The error message will disappear once the error has been rectified.
b) The error message can be reset by pressing a context-dependent push-button with the
icon.
c) The error message can only be reset by switching the machine off and on again.
Error (category)
Possible cause
Remedy
3
A, B
Tacho error
Wire feed unit interference
Check connections (connections,
pipes).
Permanent overload of the wire
drive.
Do not place the liner in tight radii.
Check liner for smooth movement.
4
A
Excess temperature
Power source overheated
Allow the switched on machine to
cool down.
Fan blocked, dirty or defective. Check fan and clean or replace.
Air inlet or outlet blocked.
Check air inlet and outlet.
5
Mains overvoltage
Mains voltage too high
Check the mains voltages and com-
pare with the power source connec-
tion voltages.
6
Mains undervoltage
Mains voltage too low
