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25

Troubleshooting and extra information

6.2Malfunction table

Protect/fault

Reason

Elimination methods

Fault 

display

Standby

Non

Normal boot

Inlet Temp Sensor Fault

The temp. Sensor is broken 

 

 

or short circuit

Check or change the   temp. Sensor

P01

Outlet Temp Sensor Fault

The temp. Sensor is broken 

 

 

or short circuit

Check or change the   temp. Sensor

P02

Syst1:Coil temp1 Sensor

The temp. Sensor is broken
or short circuit

P153

Syst1:Coil temp2 Sensor

The ambient temp. Sensor is 
broken or short circuit

P154

AT Sensor Fault

P04

Syst1:Suction temp Sensor

P17

Syst1:Antifreeze Sensor1(US)

P191

Syst1:Antifreeze Sensor2(US)

P193

Syst1:Antifreeze Sensor4(HSS)

P195

Syst1:Inlet Sensor(EVI)

P101

Syst1:Outlet Sensor(EVI)

P102

Syst1:Exhaust temp Sensor

P181

Syst1:Pressure Sensor fault

PP11

Water Tank Temp Sensor

P03

Syst2:Coil temp Sensor

P25

Syst2:Suction temp Sensor

P27

Syst2:Antifreeze Sensor1(US)

P291

Syst2:Antifreeze Sensor2(US)

P293

Syst2:Antifreeze Sensor1(HSS)

P292

Syst2:Antifreeze Sensor2(HSS)

P296

Syst2:Exhaust Temp Sensor

P281

Syst2:Pressure Sensor fault

PP21

Syst2:Inlet Sensor(EVI)

P201

Syst2:Outlet Sensor(EVI)

P202

Syst1:Exhaust Overtemp

P182

Syst2:Exhaust Overtemp

P282

Low AT Protection

TP

Non

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit

Check or change the   temp. Sensor

The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The system 1 pressure Sensor
is broken or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit
The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit

The temp. Sensor is broken
or short circuit

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the  pressure Sensor 
or pressure

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

Check or change the   temp. Sensor

The system 2 pressure Sensor
is broken or short circuit

Check or change the  pressure Sensor 
or pressure

The ambient temp. is low

Fan Motor1 Fault

Fan Motor2 Fault

F031

F032

1. Motor is in locked-rotor state
2.The wire connection between 
DC-fan motor module and fan 
motor is in bad contact

1. Motor is in locked-rotor state
2.The wire connection between 
DC-fan motor module and fan 
motor is in bad contact

1.Change a new fan motor
2.Check the wire connection and make sure 
they are in good contact

1.Change a new fan motor
2.Check the wire connection and make sure 
they are in good contact

Communication Fault
(speed control module)

E081

Speed control module and main 
board communication fail

 

 

 

 

Check the communication connection

Can be judged according to the remote controller failure code and troubleshooting

Protect/fault

Reason

Elimination methods

Fault 

display

Communication Fault

E08

Syst1:Comp Overcurrent

The compressor is overload

E101

Syst2:Comp Overcurrent

The compressor is overload

E201

Syst1: HP Protection

The high-preesure switch is
 broken

E11

Syst2: HP Protection

Check the pressure switch and cold circuit

E21

Syst1: LP Protection

Check the pressure switch and cold circuit

E12

Syst2: LP Protection

Check the pressure switch and cold circuit

E22

Flow Switch Protection

No water/little water in water 
system

Check the pipe water flow and water pump

E032

Aux Superheat Protection

The 

 protection

switch is broken

electric-heater

Check to see whether the electric heater
has been running under the temperature
over 150

 for a long time

E04

Check the wire connection  between 
remote wire controller and main board 

Communicat ion failure between 
wire controller and mainboard

The high-preesure switch is
 broken
The high-preesure switch is
 broken
The high-preesure switch is
 broken

Prim Anti-freezing Prot

The ambient temp. is low

E19

Secondary Anti-freezing Prot

E29

Syst1:Antifreeze(US)

Use side water system temp. is low

1. Check the US water temp. or change

the temp. Sensor

2.Check the pipe water flow and whether

 

 

 

 

 

 

 

water system is jammed or not

 

   

 

 

1. Check the US water temp. or change

the temp. Sensor

2.Check the pipe water flow and whether

 

 

 

 

 

 

 

water system is jammed or not

 

   

 

 

1. Check the HSS water temp. or change

the temp. Sensor

2.Check the pipe water flow and whether

 

 

 

 

 

 

 

water system is jammed or not

 

   

 

 

1. Check the HSS water temp. or change

the temp. Sensor

2.Check the pipe water flow and whether

 

 

 

 

 

 

 

water system is jammed or not

 

   

 

 

E171

The ambient temp. is low

Syst2:Antifreeze(US)

E271

Syst1:Antifreeze(HSS)

E172

Syst2:Antifreeze(HSS)

E272

Use side water system temp. is low

Heat side water system temp. is
low

Heat side water system temp. is
low

Syst1:Exhaust Overtemp

E182

Syst2:Exhaust Overtemp

Check whether the system of the compressor 
running normally

E282

Excess Water Temp Diff

Water flow is not enough 
and low pressure difference

Check the pipe water flow and whether 
water system is jammed or not

E06

The compressor is overload

The compressor is overload

Check whether the system of the compressor 
running normally

Check whether the system of the compressor 
running normally
Check whether the system of the compressor 
running normally

Check the pressure switch and cold circuit

Troubleshooting and extra information

26

Содержание Polaris LA 60

Страница 1: ...Installation and Instruction Manual WATER CIRCULATED HOT WATER SOLUTION Polaris LA 60 Manual ...

Страница 2: ......

Страница 3: ...oduction 4 3 Transit 4 4 Installation occasions 4 5 Installation method 4 6 Water loop connection 4 7 Location of the unit 4 8 Power supply connection 4 9 Cable and switch 4 10 Trial running 5 Operation and Use 5 1 5 2 5 3 6 Troubleshooting and extra information 6 1 Maintenance 6 2 Malfunction table 7 The main controller terminals 7 1 The main controller terminals 7 2 Common observation 8 Appendix...

Страница 4: ...ance or improve the product when it is needed without prior notification to the users of this device For information Necessary reading When the product is delivered to the users please check whether there is any damage on the unit during transportation If there is any please talk with the forwarder or the contractor If the heat pump unit just can be installed a while latter please keep it free fro...

Страница 5: ...The listed action need to be taken ATTENTION include WARNING Please pay attention to what is indicated To prevent the users and others from the harm of this unit and avoid damage on the unit or other property and use the heat pump properly please read this manual carefully and understand the following information correctly The piping connection and wiring should be installed according to the local...

Страница 6: ...s something wrong or strange smell the power supply need to be shut off to stop the unit Continue to run may cause electrical short or fire Move and repair Entrust Prohibit Entrust When the heat pump need to be moved or installed again please entrust dealer or qualified person to carry it out Improper installation will lead to water leakage electrical shock injury or fire It is prohibited to repai...

Страница 7: ...on basement Please check the installation basement in a period one month to avoid any decline or damage on the basement which may hurt people or damage the unit Fix the unit Installation Place Need circuit breaker The unit CANNOT be installed near the flammable gas Once there is any leakage of the gas fire can be occur Make sure that the basement of the heat pump is strong enough to avoid any decl...

Страница 8: ... for heating so that there is no burning no waste no dirty gas thus maintain good environment for human and save earth from waste 2 Serve people by high efficiency and money saving The heat pump is driven by electricity and annually average efficiency can be higher than 4 By timer function users can make use of the electric power at the low point of a day thus save money for every family 3 Good fo...

Страница 9: ...HW120S XI 1420 820 347 4 φ12 726 750 846 970 94 402 Power Line Grommet High Pressure Meter Water Outlet 1 5inch Water Inlet 1 5inch 1245 Wire controller High pressure gage 630 430 4 φ 14 455 1050 Water outlet 1 inch female Water inlet 1 inch female 586 175 895 88 Unit Models PASHW060S XI ...

Страница 10: ...ata on the nameplate Subject to data on the package Model Packing Size L W H Net Weight Gross Weight Heating Capacity Unit Dimension L W H Heating Capacity Heating Capacity Heating Capacity Power Input for Heating Power Input for Heating Running Current Heating Heating Heating Heating Capacity Power Supply Compressor Quantity Compressor Type Fan Quantity Fan Power Input Fan Rotate Speed Noise Wate...

Страница 11: ...g project Fresh Water Water level controller Return pipe form user Solenoid valve Water Tank Sensor S1 S2 Drainage DN20 Showers Hot water supply water pumps Hot water circulating water pumps DN50 Outlet Water Inlet Water Outlet Water Inlet Water Circulating Water Pump Buffer Tank Fresh Water Return Water Fan Coil Radiator Floor Heating ...

Страница 12: ...Installation 9 Floor Heating Radiator Fan Coil Tap Water Electric heater Tap Water 3 way valve Tem Sensor Water Tank Water Tank 4 1 3 The connection diagram of hot water and space heating project ...

Страница 13: ...the heat pump is from 15 45 Please do not use lake water river water or untreated ground water for our heat pump Running condition Defrosting When there is frost formed on the unit heat pump will enter defrosting mode 2 10min to make heat pump running at good condition Fan motor will be stopped during defrosting mode Running protection During high temp ambient condition Fan motor might stop runnin...

Страница 14: ...llation occasions 4 5 Installation method The heat pump can be installed onto the concrete basement by expansion screws or onto a steel frame with rubber feet which can be placed on the ground or housetop Make sure that the unit is placed horizontally 4 3 Transit When the unit need to be hung up during installation a 8 metres cable is needed and there must be soft material between the cable and th...

Страница 15: ...oop The flow switch is installed inside of the heat pump check to ensure that the wiring and action of the switch is normal and controlled by the controller Try to avoid air stayed inside of the water pipe and there must be air vent on the top point of the water loop There must be thermometer and pressure meter at the water inlet and outlet for easy inspection during running The connection between...

Страница 16: ...100 2100 2100 1 2 3 4 5 The place for maintenance more than 1500mm The distance between two units more than 1500mm The place for maintenance more than 1500mm The place for maintenance more than 1500mm The place for maintenance more than 1200mm Air outlet Requirement A 1500mm B 1000mm C 500mm D 1000mm ATTENTION Air inlet Air outlet Maintenance space This map just shows a single heat pump positionin...

Страница 17: ...supply voltage must in line with rated voltage Power supply circuit must be equipped with an All pole disconnect device have at least 3mm contact opening distance The wiring must be completed by professional technicians in accordance with circuit diagram Power supply circuit must have earth wire the earth wire of power should be connected with external earth wire safely And the external earth wire...

Страница 18: ... is normal the screws are fastened the wiring is made in line with the diagram and the earthing is connected When the water pump runs for 1 minutes the compressor will start Hear whether there is strange sound from the compressor If abnormal sound occurs please stop the unit and check the compressor If the compressor runs well please look for the pressure meter of the refrigerant Then check whethe...

Страница 19: ... Operation and Use 5 1Main interface display and function 1 Power on interface 2 Starting up interface 16 ...

Страница 20: ...esents not Note is defrosting icon the machine is in defrosting mode when this icon is shown is hot water mode icon this machine is in hot water mode when this icon is shown is heating mode icon this machine is in heating mode when this icon is shown Key function Click this key to check the unit status time factory parameter temperature curve timer setting and Mute setting Hot water mode heating m...

Страница 21: ... and off 1 In shutting down interface on off key is in gray status press on off key can start up the machine 2 Note In starting up interface on off key is in red status press on off key can shut down the machine As the main interface shows 模式切换 ...

Страница 22: ...wn on the interface 4 tapping hot water heating mode icon then the display will go into hot water heating mode interface 5 tapping hot water cooling mode icon then the display will come to hot water cooling mode interface In the main interface there are five modes can be selected after tapping the mode key Take hot water cooling mode for example Tapping the wire controller back to main interface T...

Страница 23: ...y name Key number Key function Tapping this key can back to the main interface Return key Enter key Delete key Tapping this key to undo the last action Note means the new target temp under current setting Tapping this key can save you action and back to the main interface 5 5 Target temp setting ...

Страница 24: ...r the heating mode click the fast heating key the above interface will appear Click to start the fast heating and click to close it 5 7 Timer setting Click the timer setting key to enter the timer setting and the interface display is as follows ...

Страница 25: ...ute of timer on Minute of Timer on is shown Hour of Timer on is shown Enable the timer off Enable the timer on Click this key to start or turn off the timed start up function Click this key to start or turn off the timed shutdown function Hour of Timer off is shown Minute of timer off Minute of Timer off is shown Hour of timer off Enable Green ON Disable Gray OFF Enable Red ON Disable Gray OFF 5 8...

Страница 26: ...k this key to clear all fault records meaning default adjust yes no Parameter table Return water temp Setting Hot water yes 55 parameter Return water temp Setting Heating yes 40 R01 R02 Note Fault code Fault name Occurrence time of the fault Day month and year hour second s Click this key to clear all fault records ...

Страница 27: ...point of the heat exchanger to avoid freezing in winter Water recharge and full inspection on the heat pump is needed before it is restarted Check the power supply and the electrical system make sure the electrical components are good the wiring is well If there is any part failed with wrong action or smell please replace in time The water loop of the heat pump MUST be protected from freezing in w...

Страница 28: ...circuit The system 1 pressure Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short circuit The temp Sensor is broken or short ...

Страница 29: ...ystem temp is low 1 Check the US water temp or change the temp Sensor 2 Check the pipe water flow and whether water system is jammed or not 1 Check the US water temp or change the temp Sensor 2 Check the pipe water flow and whether water system is jammed or not 1 Check the HSS water temp or change the temp Sensor 2 Check the pipe water flow and whether water system is jammed or not 1 Check the HSS...

Страница 30: ...I 17 50K AI DI 16 AI DI 15 AI DI 14 AI DI 13 AI DI 12 AI DI 11 AI DI 10 AI DI 09 AI DI 08 AI DI 07 AI DI 06 AI DI 05 AI DI 04 AI DI 03 AI DI 02 AI DI 01 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 J1 CN9 N L CN1 CN2 CN5 12V 485_A 485_B GND 12V 485_A 485_B GND 01 02 03 04 01 02 03 04 1 2 3 4 5 1 2 3 4 5 1 2 1 2 3 4 1 2 V R T A B G Sign Meaning V R T A B G 7 1...

Страница 31: ... 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Water output temperature Water intput temperature System 1 coil temperature Ambient temperature System 1 suction temperature Water flow switch protection Mode switch No use No use No use System Exhaust temperature 1 Emergency switch iutput Fan control output Electronic expansion valve 1 ...

Страница 32: ...DI 7 AI DI 8 0 5V_IN1 0 5V_IN2 0 5V_IN3 0 5V_IN4 5V GND GND GND GND GND GND GND GND GND GND GND GND GND 1 2 3 4 5 6 7 8 9 10 11 12 13 CN3 CN2 CN1 4 GND 3AI 10 50K 2 GND 1AI 9 50K 1 2 3 4 5 4 3 2 1 5 4 3 2 1 4 way valve Water pump Fan 2 Fan low speed Compressor 1 Compressor 2 Fan 1 Fan high speed System 2 fan coil temperature Temperature 2 System 2 suction temperature System 2 pressure sensor Syste...

Страница 33: ...ck of water flow 1 check the gas leakage and recharge freon 2 replace filter or capillary 3 clean the water filter and discharge the air in water loop Compressor do not run 1 power supply failure 2 compressor contactor broken 3 power cable loose 4 protection on compressor 5 wrong setting on return water temp 6 lack of water flow 1 check off the power supply 2 replace compressor contactor 3 tighten...

Страница 34: ...dled separately from domestic waste must be taken to a recycling centre for electric and electronic devices or handed back to the dealer when purchasing an equivalent appliance 8 1 6 Directive 2002 95 EC RoHs This product is compliant with directive 2002 95 EC RoHs concerning restrictions for the use of harmful substances in electric and electronic devices 8 1 7 The unit CANNOT be installed near t...

Страница 35: ...line MCB Creepage protector Signal line 2 n 0 5mm Nameplate maximum current Earth line No more than 10A 20A 32A 40A 40A 63A 80A 100A 125A 160A 225A 250A 280A 2 1 5mm 2 2 5mm 2 4mm 2 6mm 2 10mm 2 16mm 2 mm 25 2 mm 25 2 35mm 2 50mm 2 70mm 2 95mm 8 2 2 Three phase unit 2 3 1 5mm 2 3 2 5mm 2 3 4mm 2 3 6mm 2 3 10mm 2 16mm 3 2 25mm 3 2 3 25mm 2 3 35mm 2 3 50mm 2 3 70mm 2 3 95mm 30mA less than 0 1 sec 30...

Страница 36: ...Code 20170707 0001 ...

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