FAQ:
Question:
Will the UV Plus+ attached monitor render full 3D hardware rendered graphics when in Mirror or Extended
Modes?
Answer:
Yes, full 3D hardware rendered graphics can be displayed while in Mirror or Extended Modes, however running
in such a configuration is limited as the application in use may become slower or not as responsive.
Question:
Discoloration and constant flickering occurs through the UV Plus+ attached monitor.
Answer:
Check that your monitor’s cable is properly attached and check for loose or faulty cables. If the problem
continues, please contact EVGA Support at (888)-880-EVGA (3842)
Question:
Why do I experience lag and delay when watching a HD video in either Mirrored or Extended mode through
the USB 2.0?
Answer:
If using the UV plus+ on a 2.0 port it will be limited to a 480Mbps transfer speed. Due to this limitation only
so much data can be passed at any given moment. This will causes a delay when watching a HD video through the UV
Plus+. We recommend you use a USB 3.0 port if available.
Question:
How many monitors are supported when using UV Plus+?
Answer:
The maximum amount of monitors supported is 6.
Question:
How can I stay updated with the latest UV Plus+ software releases?
Answer:
The UV Plus+ software that installs on to your computer has a built in Auto Update feature which will
automatically check for any updates and then prompt you accordingly. You can right click the UV Plus+ icon in the
Windows System Tray and select Updates to either configure how your computer updates or to manually check for
an update.
Question:
How do I uninstall UV Plus+ software?
Answer:
In Vista/7 click Start Control Panel Uninstall a program Select EVGA UV Plus+ and select Uninstall.
In XP or 2000 click Start Settings Control Panel Add or Remove Programs Select EVGA UV Plus+ and select
Uninstall.
Question:
Why does my UV Plus+ attached monitor not display anything when my computer is booting up or in a DOS
based environment?
Answer:
UV Plus+ will only activate in a Windows based environment. Signal will be passed to your UV Plus+ attached
monitor when the UV Plus+ software has fully loaded as part of the Windows startup process.
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