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7890IXG

Internet Exchange Gateway

Page - 22

Revision 2.3

4.4.3. TX Side Not Streaming with RX Side or Stream Not Received by RX Side

Check the Internet Output IP Stream tab on the TX side webpage. The following information should match
with the Internet Input IP Stream tab on the RX side webpage:

Figure

4-19 : WebEASY

®

- Internet Output IP Stream

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Содержание 7890IXG

Страница 1: ...The material contained in this manual consists of information that is the property of Evertz Microsystems and is intended solely for the use of purchasers of 7890IXG series products Evertz Microsystems expressly prohibits the use of this manual for any purpose other than the operation of the device All rights reserved No part of this publication may be reproduced without the express written permis...

Страница 2: ...This page left intentionally blank ...

Страница 3: ...al communication between RX side and Destination 21 4 4 3 TX Side Not Streaming with RX Side or Stream Not Received by RX Side 22 4 4 4 Data Loss on RX Side 23 4 4 5 VLPro not detecting the card 24 4 4 6 Web page not responding 27 5 WEBEASY REFERENCE CONTROLS 29 5 1 SYSTEM 29 5 1 1 Information 29 5 1 2 License Control 29 5 1 3 Configuration Management 29 5 1 4 Control 30 5 2 IP INPUT 30 5 2 1 Acce...

Страница 4: ... 6 1 1 Information 43 6 1 2 License Control 43 6 1 3 Configuration Management 44 6 1 4 Control 44 6 2 IP INPUT 44 6 2 1 Access Port Control 44 6 2 2 Access Port Monitor 45 Clear Stats This control allows the user to clear all stats 45 6 3 INTERNET 45 6 3 1 Internet Port Control 46 6 3 2 Internet Port Monitor 46 6 3 3 Buffer Control 46 6 4 INTERNET INPUT IP STREAM 47 6 4 1 Stream Control 47 6 4 2 N...

Страница 5: ...re 4 2 Menu Screen 8 Figure 4 3 Network Setup 8 Figure 4 4 WebEASY System Tab License Upgrade 9 Figure 4 5 WebEASY License Upload 10 Figure 4 6 VistaLINK System Tab License Upgrade 11 Figure 4 7 WebEASY IP Input Tab 12 Figure 4 8 WebEASY TX Side 13 Figure 4 9 WebEASY RX Side 14 Figure 4 10 WebEASY TX Side 15 Figure 4 11 WebEASY RX Side 16 Figure 4 12 WebEASY IP Input 17 Figure 4 13 WebEASY TX SIDE...

Страница 6: ...ure 4 37 WebEASY Firmware Upgrade 40 Figure 4 38 WebEASY Browse Firmware Files 40 Figure 4 39 WebEASY Upgrade 41 Figure 6 1 VistaLINK VLPro System Page 43 Figure 6 2 VistaLINK IP Input 44 Figure 6 3 VistaLINK Internet 45 Figure 6 4 VistaLINK Internet Input IP Stream 47 Figure 6 5 VistaLINK Internet Output IP Stream 50 Figure 6 6 VistaLINK Server 51 Figure 6 7 VistaLINK Notify 52 Figure 6 8 VistaLI...

Страница 7: ... warranties of future performance either express or implied The only warranty offered by Evertz in relation to this product is the Evertz standard limited warranty stated in the sales contract or order confirmation form Although every attempt has been made to accurately describe the features installation and operation of this product in this manual no warranty is granted nor liability assumed in r...

Страница 8: ...7890IXG Internet Exchange Gateway Page vi Revision 2 3 This page left intentionally blank ...

Страница 9: ...operations including signal monitoring and module configuration from SNMP capable control systems VistaLINK PRO NMS The 7890IXG is a one slot card that can be housed in 7800FR or 7800FR QT frames which have a 15 slot capacity The 7890IXG brings flexibility performance and feasibility in a single module Figure 1 1 7890IXG Network Management Features Benefits Broadcast Quality Transport Over unmanag...

Страница 10: ...ty approach offers 15 modules within 3RU applications Low cost media contribution over unmanaged IP networks Low cost redundancy option for primary dedicated media delivery links Fast deployment of ad hoc media services Figure 1 2 Block Diagram Typical Configuration ...

Страница 11: ...T SPD Ethernet Access 1 and 2 ports are used to interface the transport stream onto the unmanaged network For example these ports will interface with an encoder and or decoder for access to and from the internet ASI IN OUT ASI input and output BNC USB This port allows the user to directly access the module serially by connecting directly to a computer through USB cable This USB port allows serial ...

Страница 12: ...7890IXG Internet Exchange Gateway Page 4 Revision 2 3 This page left intentionally blank ...

Страница 13: ...nterface Standard Ethernet 10 100 base T IEEE 802 3U standard for 100Mb s Connector RJ 45 Network Management Control HTTP web browser True SNMP with VistaLINK Serial RS 232 at card edge for initial setup USB at card rear for initial setup Monitoring Signal Detection Signal Presence Detection Error Notification HTTP web browser status page SNMP Trap notification Card edge LED Electrical Voltage 12V...

Страница 14: ...7890IXG Internet Exchange Gateway Page 6 Revision 2 3 This page left intentionally blank ...

Страница 15: ... the frame Connect serial port J4 on the card via the provided 4 pin rainbow colored cable or USB port on rear plate via USB cable to a PC to directly access the initial settings of the card On the PC Open serial port terminal program and use the following settings Baud 115200 Data bits 8 Parity no Stop bits 1 Flow Control no This will take you to the serial login page and will allow you to access...

Страница 16: ... Revision 2 3 Type 1 to go to network setup 2 for SNMP setup and 3 for engineering debug tool and press enter For example if you want to change the IP address of the card type 1 and press enter Figure 4 2 Menu Screen Figure 4 3 Network Setup ...

Страница 17: ... contact the factory for assistance not having accurate license files cause unexpected input and output availability Make sure the license installed was ordered correctly If not the user will need to upgrade the license file Upgrading the license can be done from Web Easy or VLPro Both have same procedure to upgrade the license file 4 2 1 Upgrading License Using Webeasy To upgrade the license from...

Страница 18: ...upgraded 4 2 2 Upgrading License Using VLPro To Upgrade the license through VLPro Open VLPro and right click on the card IP address and click view configuration This will take the user to a similar page as web Easy Go to system tab and click on choose file under License control Figure 4 6 Locate and select the file Click open and then upload through VLPro The file will then be uploaded ...

Страница 19: ...ense is installed Setup of each transmit and receive port is identical to that outlined in this setup guide To start passing data between the ports IP address configuration is required Follow these steps to set up communication between Side 1 TX and Side 2 RX 4 3 1 Side 1 TX Go to the webpage and click on the IP input tab to check port link status port link status shows the connection between the ...

Страница 20: ...ide verify the IP configuration of internet port on both TX side and Receiver side RX side Destination IP on the TX side under Stream Control under Internet output IP stream should match the source IP of the RX side under Internet tab for example if the RX side is directly connected to the Internet then this IP is the public internet IP of the TX side ...

Страница 21: ...7890IXG Internet Exchange Gateway Revision 2 3 Page 13 Figure 4 8 WebEASY TX Side ...

Страница 22: ...0IXG Internet Exchange Gateway Page 14 Revision 2 3 Figure 4 9 WebEASY RX Side Also check for Destination UDP port and ARQ port on TX side should match with the source UDP port and ARQ port on the RX side ...

Страница 23: ...7890IXG Internet Exchange Gateway Revision 2 3 Page 15 Figure 4 10 WebEASY TX Side ...

Страница 24: ...n 2 3 Figure 4 11 WebEASY RX Side To send specific data to the RX SIDE over the internet enter the IP address of the source data in Multicast subscription address under stream control section under Internet output IP stream tab on the TX Side webpage ...

Страница 25: ...k if the port status is down Also check the link speed and data rate This will confirm the communication between the card and the destination Figure 4 12 WebEASY IP Input After checking the access port link on the RX side verify the IP configuration of the internet ports on both the TX and RX sides The Destination IP on the TX side under the Internet Output IP stream tab must match the Source IP o...

Страница 26: ...ternet Exchange Gateway Page 18 Revision 2 3 Figure 4 13 WebEASY TX SIDE Figure 4 14 WebEASY RX SIDE The Source UDP and ARQ ports on the RX side should match with the destination UDP and ARQ ports on the TX side ...

Страница 27: ...7890IXG Internet Exchange Gateway Revision 2 3 Page 19 Figure 4 15 WebEASY RX Side Figure 4 16 WebEASY TX Side ...

Страница 28: ...e Signal Communication between the TX side and source can be confirmed by going to the IP Input Tab on the webpage and looking under Access Port Monitor Check the link Up Down status It must be Up if the link is Down please verify source connectivity Figure 4 17 WebEASY IP Input If the link is Down and there is no signal communication between the TX side and the source the user should check connec...

Страница 29: ...bpage and looking under Access Port Monitor Check the link Up Down status It must be Up if the link is Down please verify source connectivity Figure 4 18 WebEASY IP Input If the link is Down and there is no signal communication between the RX side and the destination check connectivity by connecting to the destination path If the path is good check that the multicast subscription address matches w...

Страница 30: ... Not Streaming with RX Side or Stream Not Received by RX Side Check the Internet Output IP Stream tab on the TX side webpage The following information should match with the Internet Input IP Stream tab on the RX side webpage Figure 4 19 WebEASY Internet Output IP Stream ...

Страница 31: ... the data packets were dropped and lost by the RX side Recovered signifies the number of data packets that the RX side has successfully recovered For best operation the number of unrecovered packets should always be 0 If this is not the case verify the configuration settings between the TX and RX sides and check the Bitrate at both ends Transmit status TX Network Status RX If the bitrate and all c...

Страница 32: ...Pro not detecting the card If VLPro is not detecting the card Please check following VistaLINK Version Please check the VistaLINK version to ensure it matches the requirements The VistaLINK version can be verified by clicking on the help menu at the top of the VLPro server and selecting About See Figure 4 22 ...

Страница 33: ...rading both the VLPro server and VLPro client Jar File If your VistaLINK version is as per the requirement please verify that VistaLINK has the correct jar file for the IXG card Please Note The same jar file is required for both the TX side and RX side To verify the jar file right click on the IP Address of the IXG card in the VLPro client and then click on Version Information See Figure 4 23 ...

Страница 34: ...Internet Exchange Gateway Page 26 Revision 2 3 Figure 4 23 VistaLINK Hardware Click on the IP address of the desired card The version indicates the jar file version of the card Figure 4 24 VistaLINK Jar Version ...

Страница 35: ...e not responding If the webpage is not responding to the IXG card then the user should do the following Verify by using a different browser Mozilla Firefox or Chrome recommended If the Card still does not respond check the Ethernet connection network settings of the card and computer network settings Management PC should have access to the management subnet where the card is situated Also verify t...

Страница 36: ...7890IXG Internet Exchange Gateway Page 28 Revision 2 3 This page left intentionally blank ...

Страница 37: ... allows the user to select and upload a product license file Product Mac Address This parameter displays the card MAC address 5 1 3 Configuration Management Import Configure File This control allows the user to select and upload a JSON configuration file to card Export Configure File This control allows the user to save configuration data to a JSON file and download the JSON file to a local host I...

Страница 38: ...etmask for the data port Gateway This parameter allows the user to set the gateway for the data port 5 2 2 Access Port Monitor Port Link Status This parameter returns the port link status up or down Port Link Speed This parameter returns the port link speed down spd10 spd100 spd1ge Port RX SIDE Data Rate This parameter returns the port RX SIDEdata rate Port RX SIDE Good Frames This parameter retur...

Страница 39: ...e user to clear all stats 5 3 INTERNET Figure 5 3 WebEASY Internet 5 3 1 Internet Port Control IP Address This parameter allows the user to set the IP Address for the control port Netmask This parameter allows the user to set the netmask for the control port Gateway This parameter allows the user to set the gateway for the control port DHCP This control enables or disables DHCP Speed Switch This c...

Страница 40: ...Error Frames This parameter returns the amount of error internet RX SIDE frames Internet TX SIDE Data Rate This parameter returns the internet TX SIDEdata rate Internet TX SIDE Good Frames This parameter returns the amount of good internet TX SIDE frames Clear Stats This control allows the user to clear all stats 5 3 3 Buffer Control Echo Port This parameter allows the user to select the echo port...

Страница 41: ...7890IXG Internet Exchange Gateway Revision 2 3 Page 33 5 4 INTERNET INPUT IP STREAM Figure 5 4 WebEASY Internet Input IP Stream ...

Страница 42: ...ng can be changed to any valid and non conflicting UDP port However the same port number at both the encoder and the decoder should be defined To help bypass firewall blocking reset this to be the same port as the media UDP port usually 10000 ARQ Mode This parameter allows the user to set the RX side IP Stream ARQ mode Auto or Manual Auto will attempt to pick appropriate values based on network co...

Страница 43: ...tream Network Sender IP For example this could be the IP address of the sending 7890IXG T Port This parameter returns the RX side IP Stream Network port number Bit Rate This parameter returns the RX side IP Stream Network bit rate Packet Loss This parameter returns the RX side IP Stream Network packet loss Jitter This parameter returns the RX side IP Stream Network jitter Packets in incoming IP pa...

Страница 44: ...ddress This parameter allows the user to set The Multicast IP address of the target transport stream entering the IP access port Source UDP Port This parameter allows the user to set the UDP port for the transport stream entering the IP access port Destination IP Address This parameter allows the user to set the Unicast IP address for the destination device This would be the Evertz cloud software ...

Страница 45: ... the name of the individual IP stream Running This parameter returns whether the IP stream is running or not Yes or No 5 5 3 Receive Status Port This parameter returns the IP Stream Receive port number Bit Rate This parameter returns the IP Stream Received bit rate Packet Loss This parameter returns the IP Stream Received packet loss Total Packets This parameter returns the IP Stream Received tota...

Страница 46: ...5 7 WebEASY Notify 5 7 1 Output Notify Output Trap This control allows the user to enable or disable trap reporting Output Faults This parameter returns the present state of a particular fault The values for this object are false and true 5 7 2 Input Notify Input Trap This control allows the user to enable or disable trap reporting Input Faults This parameter returns the present state of a particu...

Страница 47: ... through the webpage 5 9 3 Dynamic Apply Figure 5 10 WebEASY Top menu bar Dynamic Apply Dynamic apply is used to implement changes automatically This feature allows the user to automatically apply any change to the card through webpage 5 9 4 Upgrade On the top of the web page for the 7890IXG there is a tab labeled Upgrade The Upgrade tab is used to check current firmware version and upload the lat...

Страница 48: ... Upgrade NOTE Contact Evertz get the latest firmware file Select Browse to choose the bin file As in Figure 5 13 use the file browser to find the appropriate bin file Once a file is selected click open and return to the Firmware Upgrade screen Figure 5 13 WebEASY Browse Firmware Files ...

Страница 49: ...ernet Exchange Gateway Revision 2 3 Page 41 Figure 5 14 shows the chosen file ready for upgrade Select Upgrade to begin the process Figure 5 14 WebEASY Upgrade NOTE The 7890IXG will restart upon upgrade completion ...

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Страница 51: ...splays the product name Firmware Version This parameter displays the firmware version Serial Number This parameter displays the serial number Up Time This parameter returns the up time for the 7890IXG 6 1 2 License Control Product License File This control allows the user to select and upload a product license file Product Mac Address This parameter displays the card MAC address ...

Страница 52: ...the user to select and upload a preset file to the card Export Presets File This control allows the user to save configuration data to a preset file and download the preset file to a local host 6 1 4 Control Card Reset This control allows the user to reboot the card 6 2 IP INPUT Figure 6 2 VistaLINK IP Input 6 2 1 Access Port Control IP Address This parameter allows the user to set the IP Address ...

Страница 53: ...r returns the port RX SIDE data rate Port RX SIDE Good Frames This parameter returns the amount of good port RX SIDE frames Port RX SIDE Error Frames This parameter returns the amount of error port RX SIDE frames Port TX SIDE Data Rate This parameter returns the port TX SIDE data rate Port TX SIDE Good Frames This parameter returns the amount of good port TX SIDE frames Clear Stats This control al...

Страница 54: ...Internet RX SIDE Data Rate This parameter returns the internet RX SIDEdata rate Internet RX SIDE Good Frames This parameter returns the amount of good internet RX SIDE frames Internet RX SIDE Error Frames This parameter returns the amount of error internet RX SIDE frames Internet TX SIDE Data Rate This parameter returns the internet TX SIDEdata rate Internet TX SIDE Good Frames This parameter retu...

Страница 55: ... RX SIDEIP Stream 6 4 2 Network ARQ Enable This parameter allows the user to select the RX SIDEIP Stream IP Transport Mode ARQ or RTP ARQ enables retransmissions so should normally be enabled when transmitting over the public internet or similar lower reliability networks Destination IP Address This parameter allows the user to set the RX side IP Stream Network Destination IP address This means th...

Страница 56: ...ore protection but increase the latency Round Trip Latency This parameter allows the user to set the RX side IP Stream ARQ Manual Mode Round Trip Time if it is known Target Latency Target Latency specifies the total delay in milliseconds allotted for the request retransmission and recovery process The ARQ mechanism will attempt as many retries as possible within this target latency time Thus large...

Страница 57: ... lose their ordering or suffer variable delays during transport through an IP network The proxy receiver buffers all incoming video IP packets in a buffer and reorders RTP encapsulated packets by RTP sequence number This parameter specifies the size of this incoming packet buffer in milliseconds of delay Specify 0 here to disable this additional buffering when latency needs to be minimize Dropped ...

Страница 58: ...ng the IP access port Source UDP Port This parameter allows the user to set the UDP port for the transport stream entering the IP access port Destination IP Address This parameter allows the user to set the Unicast IP address for the destination device This would be the Evertz cloud software address or the address of the 7890IXG R that you wish to target Destination UDP Port This parameter allows ...

Страница 59: ...e Packet Loss This parameter returns the IP Stream Received packet loss Total Packets This parameter returns the IP Stream Received total packets 6 5 4 Transmit Status UDP Port This parameter returns the IP Stream Transmit UDP port ARQ Port This parameter returns the IP Stream Transmit ARQ Port Bit Rate This parameter returns the IP Stream Transmit Bit rate Total Packets This parameter returns the...

Страница 60: ...e present state of a particular fault The values for this object are false and true 6 7 2 Input Notify Input Trap This control allows the user to enable or disable trap reporting Input Faults This parameter returns the present state of a particular fault The values for this object are false and true 6 8 TRAPS Description Error Output Proxy Not present Output Proxy Bandwidth Over Limit Input Not pr...

Страница 61: ...ed to refresh page continuously The page keeps refreshing once the user click on auto refresh To stop from refreshing click again on auto refresh 6 9 3 Apply Figure 6 10 VistaLINK VLPro Header Apply Apply tab is used to implement any change through VLPro By clicking on apply it allows to implement any change to the card through VLPro 6 9 4 Dynamic Apply Figure 6 11 VistaLINK VLPro Header Dynamic A...

Страница 62: ...GRADE To Upgrade TX SIDE or RX SIDE follow the steps 1 Right click on the IP address of the card that the user wants to upgrade and then click version information 2 Version information will open and then click on 7890IXG card Figure 6 12 VistaLINK Select Hardware ...

Страница 63: ...7890IXG Internet Exchange Gateway Revision 2 3 Page 55 Figure 6 13 VistaLINK Upgrade Card ...

Страница 64: ...7890IXG Internet Exchange Gateway Page 56 Revision 2 3 This page left intentionally blank ...

Страница 65: ...own fuse The local fault indication an also be reported to the frame through the frame status jumper Module OK This green led indicates good module health It will be on when the board is good 7 2 SERIAL PORT This port j4 is used to communicate with the board It allows the user to do initial set up of the card through ribbon cable To do initial set up through this port follow set up procedure 3 in ...

Страница 66: ...7890IXG Internet Exchange Gateway Page 58 Revision 2 3 Figure 7 1 Card Front View Module Status LEDs USB port Serial Port ...

Страница 67: ...follow these steps to confirm if all configuration settings match the requirements to enable FEC 1 Make sure these port values match on the TX and RX side WebPages these can also be monitored and controlled through VLPro The Destination IP address should not be entered more than one To enable FEC the user must start three different TX side Proxies For three different TX side Proxies to receive the...

Страница 68: ... 2 3 All the source UDP ports on different streams on both TX and RX sides should be different and should match the destination UDP port on the other side The ARQ port should be set equal to the source UDP port on the RX side Figure 8 2 WebEASY RX Side ...

Страница 69: ...ng parameters should match on the TX and RX sides and should have large gaps between the different FEC ports ex Keep a gap of 1000 to prevent from toggling between the streams FEC row and column parameters should always be equal to 10 Figure 8 3 WebEASY TX Side Figure 8 4 WebEASY RX Side ...

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