7700/7800 MultiFrame
Manual
7880IP-ASI-IP IP/ASI/IP Converter
Page 20
Revision 1.1
5.
TROUBLESHOOTING
5.1.
UPDATING VLPRO SERVER JAR FILE
Evertz products are constantly evolving and new features are often added. It is therefore important to
update the JAR files in use to provide access to all the latest features or enhancements. It will also be
necessary to add JAR files for new products. If your new product has not appeared even after waiting a
few minutes for the Ethernet switch negotiation to complete, then it is possible that your JAR file may
be old or missing.
To perform a JAR update, ensure that all VLPro clients are closed (those clients which are not closed
will automatically be disconnected as soon as the VLPro Server is restarted). Maximize the VLPro
Server window from the Windows task bar, select
Help> Apply Update> Product
from the menu.
Figure 5-1: VistaLINK
®
PRO Server
A window will appear, as shown in Figure 5-2, navigate to the location of the new JAR file and double
click to select the file. The window will automatically close and the update will be applied in the
background.
