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EIV-Small Office —Administrator Manual

www.everlea.co.nz

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Glossary

Acronyms

CODEC

Coder and Decoder of Voice

CNG

Comfort Noise Generation

DHCP

Dynamic Host Configuration Protocol

DNS

Domain Name Server

DTMF

Dual Tone Multiple Frequency

HTTP

Hypertext Transfer Protocol

Internet Protocol

ISP

Internet Service Provider

ITSP

IP Telephony Service Provider

LAN

Local Area Network

MWI

Message Waiting Indication

PoE

Power over Ethernet (IEEE802.3af standard)

PPPoE

Point-to-point protocol over Ethernet

QoS

Quality of Service

NAT

Network Address Translation

RTP

Real Time Protocol

SIP

Session Initiation Protocol

SNTP

Simple Network Address Translation

TFTP

Trivial File Transfer Protocol

Содержание EIV-Small Office

Страница 1: ...EIV Small Office Administrator Manual...

Страница 2: ...for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic c...

Страница 3: ...r from radio frequency equipment such as TVs radios hi fi or video equipment which radiate electromagnetic fields 10 Do not connect the LAN PC port to any network other than an Ethernet network 11 Do...

Страница 4: ...call using the Phone Book 17 Making a call using the Call Record 17 Make an intercom call using directory 18 Answering Calls 18 Receiving a phone call 18 Receiving a trunk call with Auto Attendant 18...

Страница 5: ...ut 28 User Settings 28 DND 28 Call Waiting 29 Call Forward 29 Auto Answer 30 Phone Lock 30 Call Record 30 Phone Book 31 Speed Dialing 32 Message Box 33 VM Settings 35 Visual Voice Mail 35 Record Greet...

Страница 6: ...Trunk Line x 46 Operator Setting 47 Number Range 47 Time Zone 48 DID Settings 48 Reset Setting 49 SIP 49 DTMF 50 Codec 50 Packet Time 51 Block Anonymous 51 Call Blocking 51 Ping 52 Reset Public PHBK 5...

Страница 7: ...EIV Small Office Administrator Manual www everlea co nz Page 7 Acronyms 78 Terminology 79...

Страница 8: ...he EIV SMALL OFFICE 9 Understand the front view of the EIV SMALL OFFICE 10 Understand the LED indication 12 Understand the rear view of the EIV SMALL OFFICE 13 Understand the LCD indication 16 Make re...

Страница 9: ...cal network for intercom calls as well as it offers the standard SIP protocol for public ISP Internet Service Provider VoIP service In the same office network segment this phone can support up to 16 e...

Страница 10: ...andset receiver 2 Hook switch For hanging up your handset 3 Cradle latch For latching your handset when it is wall mounted 4 Speaker Provides sound for telephone ring and hands free talking 5 Handset...

Страница 11: ...or off A green LED is associated to indicate its status 16 MUTE key Toggles the mute on or off A red LED is associated to indicate its status 17 Headset key Toggles the headset on or off A green LED i...

Страница 12: ...r phone Steady When the trunk line is active dialing or during a call Or the trunk line is unregistered Blinking Slowly The call of relative line is on hold or held by remote Blinking Rapidly There is...

Страница 13: ...all mounting please remove the stands 4 Service Door For service only 5 Input Output Ports IP phone connectors see the next figure for the details 6 Hinge of Chassis For supporting the IP phone at dif...

Страница 14: ...P2P intercom function 3 Power Jack If a power source from adaptor is required please use a standard power adaptor supplied in the package Installing the IP Phone Before using phone you have to prepare...

Страница 15: ...the web of IP phone you may connect a PC or notebook via another Ethernet cable to the PC port on the back of IP phone 6 Plug the power cord to the power jack of IP Phone and then plug the power adap...

Страница 16: ...display directly above each softkey buttons Navigating LCD Screen 1 Press a softkey Menu FWD DND or EXT to enter the submenu 2 Use the navigation keys to browse through the submenu 3 Use the navigati...

Страница 17: ...g SIP trunk call 1 Pick up the handset You will hear a dial tone 2 Press the trunk line key and dial the phone number The LED of trunk line key lights up in red Press the key to dial out immediately 3...

Страница 18: ...unk line LED on all phones in local system will be on The Auto Attendant system will answer the phone and its IVR Interactive Voice Response will help callers to connect to the extension they want 2 T...

Страница 19: ...ming after 60 seconds of ringing Operator Mail Box will answer call and a message can be left c If Operator Postion is not set after 60 seconds of ringing the Auto Attendant will answer Day Night and...

Страница 20: ...tive call hold the call using the Hold button 2 Resume the call by using the Hold button again or select Resume soft key on the LCD screen 3 If multiple calls are on hold select the call you want to r...

Страница 21: ...k on before the callee answering the call Transferring a call attended 1 During an active phone call press the transfer key This puts the call on transfer hold The phone prompts you entering the phone...

Страница 22: ...hasn t been answered and time to transfer recall timeout Configured on Web System Transfer Recall Setting the call will be recalled to transferor Transferor will always ring regardless of the DND FWD...

Страница 23: ...here are three options for single paging Single Paged Call Determines the paged party will answer the paging call or not Auto Mute on Single Paged Call If Auto Mute is on the paged phone will enable M...

Страница 24: ...ice messages left for him her 1 Configure the phone forward to vm When user dial from the remote the call will forward to vm 2 When user hear the prompt please leave a message after the beep press the...

Страница 25: ...t Menu on the LCD screen to access the phone features and settings The menu options include Phone Settings User Settings VM Settings EDM Key Set If EDM add on Phone Information VAA Settings Admin Sett...

Страница 26: ...isplayed on the screen To edit the name select Backsp from the LCD screen to delete the existing name and enter a new name using the numeric keypad Validate the entered name with key 3 Press navigatio...

Страница 27: ...elect Menu Phone Settings Sounds Tone Type from the LCD screen 2 From the Tone submenu select USA China U K Canada Japan France Korea Germany Singapore Hong Kong or Taiwan Validate the selection with...

Страница 28: ...to delete the existing value and enter a new value using the numeric keypad Validate the entered value with key 3 Press navigation key to exit the menu and save the change User Settings Use User Setti...

Страница 29: ...selection 3 Press navigation key to exit the menu and save the change Call Forward Call Forward lets you redirect incoming calls to an alternate number when your phone is busy when you are not answeri...

Страница 30: ...this feature 1 Select Menu User Settings Auto Answer from the LCD screen 2 Use the navigation keys to toggle Auto Answer On or Off and then press the key to confirm the selection 3 Press navigation k...

Страница 31: ...to confirm the selection It ll pop up a message to show that the record has been deleted Phone Book The Phone Book feature lets you to store edit and dial the phone numbers of your contacts There are...

Страница 32: ...desired number using the numeric keypad and press the key or use the navigation keys to browse through the numbers in the phone book 3 When the number is found select Del on the LCD screen to delete t...

Страница 33: ...on keys to browse through the numbers in the Speed Dial list 3 To delete a number select Del on the LCD screen to delete the number To dial a number in Speed Dial 1 Select Menu User Settings Speed Dia...

Страница 34: ...nd messages 1 Select Menu User Settings Message Box from the LCD screen 2 From the Message Box submenu select Outbox Send messages appear on the screen 3 Select a message and four options appear View...

Страница 35: ...l blink when there are new voice mails 2 From the VM Settings submenu select Visual Voice Mail Voice Mail messages appear on the screen User can off hook the handset under this submenu to operate voic...

Страница 36: ...is record greeting Change Password Use Change Password to change your Voice Mail password To change your Voice Mail password 1 Select Menu VM Settings Change Password from the LCD screen 2 You will be...

Страница 37: ...assword Phone Lock configuration enable need Admin or User password Single Paged configuration allow deny Single Paging activation with extension number BLF configuration DSS BLF for internal extensio...

Страница 38: ...uld see the status is idle via all ways such as web database and BLF If we press the BLF key it can make an intercom call 2 All Ring We consider all the extensions are ringing in the database but we d...

Страница 39: ...cked And LED will be dark when phone is unlocked For Operating Mode the LED will flash every 2s if it is in Time mode the LED is dark and it will be lit steadily in Day mode and dark in Night Mode 2 O...

Страница 40: ...in the office When an incoming call is ringing the Auto Attendant system will answer the phone and its IVR Interactive Voice Response will help callers to connect to the extension they want Operating...

Страница 41: ...gs through menu please contact your administrator Please see Advanced Operations for more details Reboot Reboot allows you to restart the IP Phone 1 Select Menu VAA Settings from the LCD screen 2 Inpu...

Страница 42: ...Select the feature you want to setup and press the key to enter the submenu Phone Number Phone Number allows you to view and edit your IP Phone number To review or edit your phone number 1 Select Menu...

Страница 43: ...select Backsp from the LCD screen to delete the existing name and enter a new name using the keypad Validate the entered name with key 3 Press the navigation key to exit the menu and save the change T...

Страница 44: ...sword select Backsp from the LCD screen to delete the existing password and enter a new password using the keypad Validate the entered password with key 3 Press the navigation key to exit the menu and...

Страница 45: ...er the Network submenu 4 Select Network Type and select DHCP as your network type Press the key to confirm Default Gateway 1 Select Menu Admin Settings from the LCD screen 2 Input the administrator s...

Страница 46: ...sable it To enable or disable this feature 1 Select Menu Admin Settings from the LCD screen 2 Input the administrator s password and press the key 3 Select System Setting to enter the System Setting s...

Страница 47: ...trunk incoming call 12 When press the key when you are done This setting will be take effect immediately Operator Setting 1 Select Menu Admin Settings from the LCD screen 2 Input the administrator s...

Страница 48: ...Settings from the LCD screen 2 Input the administrator s password and press the key 3 Select System Setting to enter the System Setting submenu 4 From the System Setting submenu select Time Zone and...

Страница 49: ...the administrator in the office When this feature is selected all system settings will be reset to default and all phones in local system will reboot regardless of whether all phones in local system...

Страница 50: ...e Tone In Band RFC2833 or SIP INFO item Validate the selected item with key 3 Press the navigation key to exit the menu and save the change To review or edit your DTMF Payload 1 Select Menu Admin Sett...

Страница 51: ...You can select to set G 711 u law G 711 a law or G 729A s packet time The packet time s range is from 10ms to 80ms Validate the selected item with key 3 Press the navigation key to exit the menu and...

Страница 52: ...dit on the LCD screen 6 To edit an existing number find the number and select Edit on the LCD screen 7 To delete a number select Del on the LCD screen to delete the number 8 Press the navigation key t...

Страница 53: ...u Admin Settings Reset to Default from the LCD screen 2 You can choose Reset Configuration Reset Phonebook or Reset All item Note Reset Phonebook will only reset the private phone book on local phone...

Страница 54: ...of Web 1234 Connect your IP Phone to your computer via the LAN port as shown below If you need to change these default settings please refer to the following instructions Login page To access the web...

Страница 55: ...IP Phone such as Network Product information and SIP Trunk status It also contains Extension DID information in local system SIP Trunk Field Name Function Phone Number Register trunk number Proxy Ser...

Страница 56: ...of phone IP Address IP Address of phone Configure Version It shows the configure file version sync from APS The default value is V0 00 DID Table It shows the DID settings in local system This is an op...

Страница 57: ...IP address Subnet Mask Static Subnet Mask Default Gateway Static Default Gateway Primary DNS Static Primary DNS Secondary DNS Static Secondary DNS It is necessary to reboot the phone after you change...

Страница 58: ...EIV Small Office Administrator Manual www everlea co nz Page 58 Phone...

Страница 59: ...Tone Volume Select the volume level of ring Tone Ring Selection Tone Type Select the tone type for country There are 11 Tone types for selection Ring Type Select the ring type There are 11 standard Ri...

Страница 60: ...ngle Paged Call Auto mute or not when accepting single paging call Notification on Single Paged Call Play beep or not when answer single paging Speed Dialing Settings Speed Dialing Entry 0 9 There are...

Страница 61: ...Pattern The pattern that will use Prefix entry function Prefix Entry Modification The modification will be used on Prefix Entry Pattern according to the Prefix Entry Type If the Prefix Entry Type is R...

Страница 62: ...Backup to save the configuration profile to PC Select Hold Music Tar File to Update Select the recorded Hold Music Tar file G 711u G 711a and G 729 and press Update button to upgrade Select Private P...

Страница 63: ...s Update button to upgrade 1 Press Browser button to select the firmware which your desire to upgrade then press Update button The upgrade process will start 2 It ll download the firmware data to ram...

Страница 64: ...ual www everlea co nz Page 64 Reset All Reset all settings of phone to default and reboot Buttons Save Settings Save changes in this page to the phone Logout Logout and close the browser window Cancel...

Страница 65: ...ne in system If this MAC in system indeed the system will sync configure file from APS and the MAC address will show on this item or else will not sync from APS this item will show in red color with M...

Страница 66: ...ollowing information 1 Four trunk lines Status Talk Ringing Hold Held Idle 2 Registered On Indicate the four trunk line hosts 3 Used By Show which phone used the line currently 4 Extension Information...

Страница 67: ...EIV Small Office Administrator Manual www everlea co nz Page 67 System...

Страница 68: ...SIP Trunk Number User Name SIP Trunk User Name Authorized ID Authorized ID Authorized Password Authorized Password SIP Domain SIP Domain Answer Position Answer Mode for incoming call options Operator...

Страница 69: ...to set DID number and corresponding Extension Number Enable Number Range Enable Number range for limit the phone numbers in system or not Range Setting Set the number range for all phones in system Wh...

Страница 70: ...cal system will reboot regardless of phones in idle or not Reset Phone Number will reset all phone numbers in system if Enable Number Range is on Reset Public Phonebook Press to reset public phonebook...

Страница 71: ...s Dial a phone number directly from the web private phonebook Valid input for User Name space ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz _0123456789 Valid input for Phone Number space ABCDEF...

Страница 72: ...t will be the following Then press on the Dial button to dial out 2 Public Phone Book This page lets you dial a phone number directly from the web public phonebook To access the public phonebook web p...

Страница 73: ...EIV Small Office Administrator Manual www everlea co nz Page 73 Then press on the Dial button to dial out...

Страница 74: ...r All Paged All Paging Block Anonymous Call Blocking Call Waiting Hold Reminder Operating Mode Phone Lock Single Paged Single Paging Ring Type BLF and Speed Dial from the Right Column EDM Button drop...

Страница 75: ...3u 100BaseTx compliant Auto negotiation with link speed and full half duplex mode Auto MDI MDIX for both downlink and uplink auto swapping Power Supply Input 6VDC 1A power adapter Support PoE Power o...

Страница 76: ...EIV Small Office Administrator Manual www everlea co nz Page 76 Out bound DTMF relay RFC2833 SIP INFO support Local tone support Dial Ring Ring back Busy and related tones...

Страница 77: ...connected Check network connection shown on LCD Check if the Ethernet cable is properly connected Cannot make call Check the status of your SIP registration or contact your supplier or ITSP for more...

Страница 78: ...P Hypertext Transfer Protocol IP Internet Protocol ISP Internet Service Provider ITSP IP Telephony Service Provider LAN Local Area Network MWI Message Waiting Indication PoE Power over Ethernet IEEE80...

Страница 79: ...hen DHCP is used whenever a computer logs onto the network it automatically gets an IP address assigned to it Diff Serv Differentiated Services The Diff Serv model divides traffic into a small number...

Страница 80: ...ver data PSTN Public Switched Telephone Network PSTN The worldwide voice telephone network RJ 45 Standard connectors used in Ethernet networks Even though they look very similar to standard RJ 11 tele...

Страница 81: ...otocol VoIP is based on the principal of transmitting digitized voice packets over networks Basically VoIP consists of converting voice signals into streams of digital packets and sending those packet...

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