Clean tank and base and use only
demineralized or distilled
water.
Use of tap water with a high
mineral content, aka “hard water.”
Humidifier is emitting a
white dust/residue.
4. TROUBLESHOOTING
PROBLEM
PRIMARY CAUSE
SOLUTION
Indicator light not
illuminated with no mist.
Power supply is not properly plugged
into a wall socket. Power switch is not
turned on.
Plug the power supply cord into a
wall socket. Press the control button
to power on.
Indicator light is red
with no mist.
A.
There is no water in the tank.
B.
Atomizer is dirty or floater is missing
or stuck to the bottom.
�.
Unit was turned on too quickly when
tank was attached to the base.
D.
Unit reset needed.
E.
Too much moisture/humidity in
circuit board.
A.
Add water to tank.
B.
Clean base, atomizer, and floater
according to section 6 Maintenance.
Check to make sure floater is not
stuck to the bottom. With the unit
UNPLUGGED, add enough water
directly to the base and make sure
the floater floats.
C.
Press the control button to the
OFF position and wait 10 seconds
before turning back on.
D.
Press control button to OFF
position. Unplug the unit from the
wall and wait 2 mins. Plug the unit
back into the wall, fill the water tank
with water, and press the control
button to the ON position.
E.
Unplug unit from the wall. Empty
base of all water, dry with a towel,
turn upside down, remove essential
oil tray and let dry for 24 hours.
Indicator light is working
(yellow, blue, or green lights)
with little or no mist.
Atomizer is dirty.
Clean the base and atomizer
according to section 6 Maintenance.
Mist has a bad odor.
The water, tank, or base is not clean.
Clean base and atomizer according
to section 6 Maintenance.
IMPORTANT TIP:
DO NOT leave the humidifier plugged in for prolonged periods (i.e. several days or more) without use. This
causes premature failure of the circuitry. When the humidifier is not in use, press the control button until the light goes off,
then UNPLUG it.
CONSEIL IMPORTANT:
Ne laissez pas l'humidificateur branché pendant de longues périodes (c'est-à-dire plusieurs jours ou
plus) sans utilisation. Cela provoque une défaillance prématurée des circuits. Lorsque l'humidificateur n'est pas utilisé, appuyez
sur le bouton de commande jusqu'à ce que le voyant s'éteigne, puis débranchez-le.
If storing the humidifier, make sure to drain out all of the water from the unit and dry thoroughly.
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