Fault Code Description
If the Control panel displays any of these Fault Codes, please call Customer Service at 1
-
844
-
241
-
5521.
E3
Locked-rotor protection
E8
Drive is overheating
E14
Communication failure
Er06
Motor open phase
Er14
Supply voltage error
The supply voltage must be 230V.
Pump should only be serviced by qualified personnel. For best results, use only genuine factory parts. Be sure to prime pump before starting.
Risk of explosion. Before beginning pump service:
Stop pump before proceeding.
Close gate valves in suction and discharge pipes.
Release all pressure from pump and piping system.
Risk of electric shock. Can shock, burn or kill. Disconnect power before working on pump or motor.
When using factory authorized parts, no lubrication or regular maintenance is needed beyond reasonable care and periodic cleaning of the
strainer basket.
If shaft seal is worn or damaged, repair as follows:
Pump Disassembly/Removing Old Seal
Before disassembly, disconnect power to pump motor. Be sure gate valves on suction and return piping are closed. Release all pressure by
opening all vents.
Drain pump by removing drain plugs on bottom of pump body and trap body.
Be sure there is no pressure in trap body; remove cover (unscrew by turning counterclockwise).
Remove eight nuts, lock washers and flat washers holding seal plate to pump body. Pull seal plate and motor away from pump body. You
may have to CAREFULLY use a screwdriver to separate body from seal plate.
Remove two screws holding diffuser to seal plate. Remove diffuser.
Hold shaft with flat-head screw on motor shaft flats.
Unscrew impeller from shaft (turn counterclockwise when facing it).
Remove four screws holding seal plate to motor.
Place seal plate face down on flat surface and tap out ceramic seat.
Clean seal cavity in seal plate and clean motor shaft.
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