11
TROUBLE SHOOTING:
PROBLEM
CAUSE
CORRECTION
Electric
element
will not
heat up
Grill is
not getting
hot enough
Grill is
getting
too hot
Smoke
comes out of
smoker box
Temperature
or digital display
does not
match “set”
temperature
1. Check that the 3-wire plug is fully seated
into a 3-wire grounded GFCI outlet wired
for 120 volts.
2. Check the breakers or fuses for the outlet
being used are not open or blown.
3. Check that the GFCI outlet has not been
tripped.
4. Electric element only heats up (becomes
red) during the fi rst 5 minutes after power
switch is turned on.
5. Fuse-Blown.
1. Reseat plug in a 3-wire grounded GFCI
outlet wired for 120 volts.
2. Reset breakers or replace fuse.
3. Reset GFCI outlet.
4. Turn Power switch “Off” then “Smoke”
again.
5. Replace max fuse size: 5mm x 20 mm,
5
amps.
1. Adjust temperature control on temperature
controller.
2. Avoid the temptation to check food too
often.
3. Verify that there are pellets in pellet hop-
per.
4. Fire goes out on “SMOKE” setting.
1. Turn up heat on control dial.
2. Opening the door allows heat to escape
and slows the cooking process; open door
only when necessary.
3. Add pellets and allow sufficient time for the
pellets to travel from the pellet hopper to
the fi re pot (can take up to 7 minutes).
4. Excess ash. IMPORTANT: Remove all
unburned pellets and ash from inside and
around the fi re pot. A shop-vac is ideal for
the task CAUTION! ASSURE THAT THE
GRILL IS COLD TO AVOID A FIRE FROM
HOT
ASH.
1. Adjust temperature control.
1. This is normal due to the air pressure
inside the smoker. The amount of smoke
can vary depending on cooking conditions.
1. When fi rst lighting smoker, it takes 15
minutes or so for temperature to stabilize.
2. When adjusting temperature, it takes 15
minutes or so for temperature to stabilize.
1. Turn down heat on temperature control
dial.
1. This condition will not affect cooking.
1. Wait 15 minutes or so for temperature to
stabilize.
