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8.
Troubleshooting
Following are a few common problems that may occur during operation. Here are some suggestions for
easy troubleshooting:
A.
The fixture does not work, no light
1. heck the connection of power and main fuse.
2. Measure the mains voltage on the main connector.
B.
Not responding to DMX controller
1. DMX LED should be on. If not, check DMX connectors, cables to see if link properly.
2. If the DMX LED is on and no response to the channel, check the address settings and DMX polarity.
3. If you have intermittent DMX signal problems, check the pins on connectors or on PCB of the fixture
or the previous one.
4. Try to use another DMX controller.
5. Check if the DMX cables run near or run alongside to high voltage cables that may cause damage or
interference to DMX interface circuit.
9. Fixture Cleaning
The cleaning of internal must be carried out periodically to optimize light output. Cleaning frequency
depends on the environment in which the fixture operates: damp, smoky or particularly dirty
surrounding can cause greater accumulation of dirt on the fixture’s optics.
Clean with soft cloth using normal glass cleaning fluid.
Always dry the parts carefully.
Clean the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.
