Possible remedial actions before contacting the retailers for repair:
Problem
Actions
Heater will
not turn on
1.
Check that the device is properly plugged in.
2.
Check the power source is 230-240V AC
3.
Make sure the device is on a flat and horizontal
surface
4.
Check if the set temperature is higher than room
temperature.
Remote
control
without
reaction
1.
Remote control with low battery level
2.
Out of range
3.
Obstructions affecting the reception