13
Troublesho����
ow Chart:
Problem
Possible Cause
Solu�on
1)
Flames not working correctly
Ribbons are���
cally connected to
glass.
Insta���
a��
w restricted.
Blower clogged.
Slow fan.
Spray some an�-sta� spray beneath
the tray.
Check the correct aperture has been
adhered to when installing—
Recommended clearance is
4"(100mm)
Fan requires cleaning out.
Please see
EH YouTube video.
Fan requires cleaning out. If problem
persists, replacement fan may be
required.
Please see EH Youtube
video.
2)
Heater blowing cold
Possible insta���
gaps/Chimney not
adequately blocked o�.
Fan clogged.
Faulty element.
Slow fan.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—
4"(100mm)
Heater fan requires cleaning out.
Please see EH YouTube video.
Replace element.
Please see EH
YouTubevideo.
Check fan placement. If problem
persists replacement fan may be
required.
Please see EH YouTube
video.