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After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [email protected]
Other Useful Information
Tip-over safety switch
This heater has a safety tip-over switch, which turns off power to the appliance
as soon as it tips over. Should this happen, place the heater upright again, but
take care as it may still be hot.
Cleaning and maintenance
• Before cleaning your heater, switch off the heater and allow it to cool.
Disconnect the electricity supply to the appliance.
• Dust from around the grilles can often be removed by using a vacuum
cleaner with a soft brush attachment.
• If the outside housing of the heater needs cleaning, wipe it with a soft,
damp cloth (not wet!), then wipe it dry with a dry cloth. Allow some time
for the heater to dry thoroughly before reconnecting it to the power supply.
• Do not use flammable or abrasive cleaning agents as these can damage
the surface finish. Do not use scouring agents, steel wool, metal objects,
hot cleaning agents or disinfectants for cleaning.
•
CAUTION:
Never immerse the cord, plug or heater in water or other liquid
for cleaning. Do not allow water to enter the interior of the heater.
Troubleshooting
If your heater fails to operate, or you experience any other problem with the
appliance, contact our after sales support centre for advice or to arrange
a service. Before phoning for a service, please ensure that the heater is
properly plugged in and the outlet and circuit breaker or fuse are working
properly.
Storage
If you are not going to use the heater for a while, please unplug it at the
power point. Clean the appliance as described above, then store it in its
original carton to protect it from dust. Store it in a cool and dry place, free from
excessive vibration and out of children’s reach.
CAUTION!
• Always switch off and disconnect the appliance from the power supply
before attempting any maintenance or cleaning the heater.
• Do not attempt to open the heater and repair it yourself. Any repairs
must be carried out by a qualified technician.