23 / EN
Washing Machine / User Manual
Loading door cannot be opened.
• Loading door lock is activated because of the water level in
the product. >>>Drain the water by running the Pump or
Spin programme.
• Product is heating up the water or it is at the spinning cycle.
>>> Wait until the programme completes.
• Loading door may be stuck because of the pressure it is
subjected to. >>>Grab the handle and push and pull the
loading door to release and open it.
• If there is no power, loading door of the product will not
open. >>>To open the loading door, open the pump filter
cap and pull down the emergency handle positioned at the
rear side of the said cap. See "Loading door lock"
Washing takes longer than specified in the user
manual.(*)
• Water pressure is low. >>>Product waits until taking in
adequate amount of water to prevent poor washing quality
due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage is low. >>>Washing time is prolonged to avoid poor
washing results when the supply voltage is low.
• Input temperature of water is low. >>>Required time to
heat up the water extends in cold seasons. Also, washing
time can be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinse water have
increased. >>>Product increases the amount of rinse
water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.
Programme time does not countdown. (On models
with display) (*)
• Timer may stop during water intake. >>>Timer indicator
will not countdown until the product takes in adequate
amount of water. The product will wait until there is
sufficient amount of water to avoid poor washing results
due to lack of water. Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>>Timer indicator
will not countdown until the product reaches the selected
temperature.
• Timer may stop during spinning step. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.
Programme time does not countdown. (*)
• There is unbalanced load in the product. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.
Product does not switch to spinning step. (*)
• There is unbalanced load in the product. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.
• The product will not spin if water is not drained completely.
>>>Check the filter and the draining hose.
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry turns gray. (**)
• Insufficient amount of detergent has been used over a long
period of time. >>>Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing has been made at low temperatures for a long
time. >>>Select the proper temperature for the laundry
to be washed.
• Insufficient amount of detergent is used with hard water.
>>>Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry is loaded in. >>>Do not load the product
in excess. Load with amounts recommended in the
"Programme and consumption table".
• Wrong programme and temperature were selected.
>>>Select the proper programme and temperature for
the laundry to be washed.
• Wrong type of detergent is used. >>>Use original detergent
appropriate for the product.
• Excessive amount of detergent is used. >>>Put the
detergent in the correct compartment. Do not mix the
bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>>Leave the detergent drawer
as well as the loading door of the product ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>>Do not load the
product in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature was selected. >>>Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>>Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.