23
2. Warranty Exclusions
This express warranty does not apply where:
a
The product has been installed, used or operated otherwise than in accordance with
the product manual or other similar documentation provided to you with the product;
b
The product requires repairs due to damage resulting from accident, misuse,
incorrect installation, insect or vermin infestation, improper liquid spillage, cleaning
or maintenance, unauthorised modification, use on an incorrect voltage, power surges
and dips, voltage supply problems, tampering or unauthorised repairs by any persons,
use of defective or incompatible accessories or exposure to abnormally corrosive
conditions, events independent of human control which occurred after the goods
left the control of Glen Dimplex;
c
The repair relates to the replacement of consumable parts such as fuses and
bulbs or any other parts of the product which require routine replacement;
d
You are unable to provide us with reasonable proof of purchase for the product;
e
The breakdown occurs after the expiry of the express warranty period set out in
section 1 or;
f
T he product was not purchased in Australia / New Zealand as a brand-new product.
3. Consumer Guarantees
Our goods come with guarantees that cannot be excluded under the Australian /
New Zealand Consumer Law. You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
MANUFACTURER GUARANTEE
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