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QUESTION: My home is not insulated very well, will this heater help me?
ANSWER: Yes, but keep in mind that rooms with little insulation will not retain the
heat as efficiently and may result in your heater running longer or more often.
QUESTION: Can I use the heater if I have vaulted or cathedral ceilings?
ANSWER: Yes, but it may take longer to heat the room initially. Once the room has
reached the desired temperature it will cycle on and off accordingly.
QUESTION: Can the heater be used in a bathroom?
ANSWER: It is not recommended due to the high level of moisture in a bathroom.
QUESTION: Can I use more than one heater at a time?
ANSWER: Yes, make sure they are not on the same electrical circuit. Each heater and
appliance should be on its own circuit
QUESTION: Can I move the heater around while it is operating?
ANSWER: It is not recommended to move any portable heater while it is operating.
We recommend turning the heater to the off position and moving the heater once the
fan has completely turned off.
QUESTION: What is Zone Heating?
ANSWER: Zone heating implies that there are multiple areas in any given home or
business where climate is best controlled by heaters that generate and deliver heat in
each area or zone AND regulate temperature in each area or zone with its own
thermostat. Zone Heating is the opposite of central heating which generally relies on
a single thermostat to determine climate control for other areas of the house or
business. Central heating also requires ducting to deliver heat, which is very
inefficient.
QUESTION: Can I use an extension cord, surge protector, or power strip with my
heater?
ANSWER: It is not recommended. Heat Storm heaters are designed to plug directly
into a grounded 110 volt 15 amp or higher circuit receptacle (outlet). However, if you
have to use an extension cord, the cord should be No. 14 AWG minimum size and
rated not less than 1875 watts. The extension cord should be a 3 wire cord with a
grounding type cord and plug connector.
QUESTION: I don’t have a grounded outlet; can I use a cord adapter or remove the
grounding plug?
ANSWER: NO. If you don’t have a grounded outlet, contact a licensed electrician in
your area for advice. Removing or altering any part of the heater will void the
warranty.
QUESTION: Why does the Blower Fan keep running after I have turned off the rocker
switch?
ANSWER: The Blower Fan will continue to run until the heat chamber has cooled
down. After a few minutes the fan will shut off automatically. This ensures that the
quartz infrared heating elements are cooled properly helping to ensure the longevity of
your heater.
