Eureka warrants this vacuum cleaner to be free from defects in material
and workmanship for a term of five years for normal household use.
Warranty is granted only to the original purchaser and members of
immediate household.
This warranty is good for five years from the date of purchase only
when the vacuum cleaner is used in the accordance with Eureka
operating instructions.
Note
: refurbished or remanufactured products
have a one year limited warranty.
This warranty does not cover
• Parts of the vacuum that require replacement under normal use
such as disposable dust bags, filters,
drive belts, light bulbs, brushroll, bristles, impellers
and cleaning.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER
TM
and Filtrete
TM
by 3M parts.
What Eureka will do
Eureka will, at its option, repair or replace a defective vacuum or
vacuum part that is covered by this warranty. As a matter of warranty
policy,
Eureka will not refund the consumer’s purchase price
.
Obtaining warranty service
To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any Eureka Authorized
Warranty Station. For Eureka Authorized Warranty Station or Service
Information, visit
www.eureka.com,
write or telephone toll free:
Obtaining warranty service
outside your community
You must pay the shipping charges to the Eureka Authorized Warranty
Station.
Return shipping charges
will be paid by the Warranty Station. When
returning parts for repair, please include the model, type and serial
number located on the rating plate on the lower backside of the
vacuum.
Further limitations and exclusions
Any warranty that may be implied in connection with your purchase or
use of the vacuum, including any warranty of Merchantability or any
warranty for Fitness For A Particular Purpose is limited to the duration
of this warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief
expressly provided above. In no event shall the manufacturer be liable
for any consequential or incidental damages you may incur in
connection with your purchase or use of the vacuum.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation
or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc.
under license.
USA: 1-800-282-2886
Electrolux Home Care
North America Service Division
P.O. Box 3900
Peoria, IL 61612
Mexico: (55) 5343-4384
Electrolux Home Care
Canada: 1-800-282-2886
Electrolux Home Care
North America Service Division
5855 Terry Fox Way
Mississauga, Ontario L5V 3E4
The Eureka limited warranty
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
7
Problem solving
Make sure vacuum is turned off and power cord is unplugged.
!
N O T I C E : Ther mal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum
suddenly shuts off
, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for
a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix
them and wait at least
30 minutes
before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum
back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem
Solution
Motor will not start.
• Push plug securely into outlet, try another outlet or check circuit breaker.
• Step on power switch to turn vacuum on.
Vacuum does not clean
carpet or bare floor.
• Turn air path selector knob to ‘FLOORS.’
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction.
See Eureka.com/Maintenance-AirSpeed.
•
For carpet
, be sure brushroll is on and lower handle into position for vacuuming.
•
For bare floors
, step on pedal to turn off brushroll.
No suction at the
end of hose.
• Make sure airpath selector knob is set to ‘TOOLS.’
• Remove clogs from the hose that restrict the airflow. See Eureka.com/Maintenance-AirSpeed.
Burning smell; brushroll
will not turn.
• Check brushroll for debris.
• Replace broken or out of shape belt. See See Eureka.com/Maintenance-AirSpeed.
Cord will not rewind fully.
• Pull out entire cord removing any kinks, and push cord rewind button to
rewind completely.
Turbo nozzle will not turn.
• Check turbo nozzle for debris.
• Make sure air path selector knob is set to ‘TOOLS.’
Vacuum is hard to push.
• Adjust vacuum height knob to a higher position.
Brushroll needs cleaning.
• Turn on vacuum; with the brushroll turning, step on Brushroll Clean pedal.
• A loud noise while pressing Brushroll Clean pedal is normal.
• For obstructions larger than hair or thread, clean brushroll manually.
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