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WARRANTY TERMS & CONDITIONS
WARRANTY
Euroclean Vacuum Cleaners are warranted against defects arising from faulty
workmanship and materials for a period of 12 months.
1.
The customer will notify the Company in writing promptly of any defects
noticed and give the Company or its authorized agent adequate opportunity to
inspect, test and remedy them for which the customer will deposit the goods if
so required by the Company, with the Company's Office/Service Centre along
with original Invoice, in the city where they are sold.
2.
Inspection and Test Report of the Company's Office/Service Centre will be
final and binding under the Warranty for determining defects, repairs/
alterations which are required or carried out or certifying working of the goods
thereafter.
3.
The Company or its authorized agent will be entitled to retain any defective
part replaced under the Warranty.
4.
Notwithstanding anything to the contrary contained in or implied by this.
Warranty
a) The Company's liability under this Warranty shall be limited to the first sale for
the goods by the Company to the Customer and will not apply or extend to any
secondary sale of any of these goods by the Customer.
b) The Company's liability under terms of Warranty shall be limited only to
defects in the goods which occur under the conditions of normal operation of
the goods and their proper and prescribed use. This Warranty does not cover
or extend to defects which are determined by the company or its authorized
agents as occurring or resulting from or attributable to negligence, abuse,
misuse, faulty care operation or maintenance or repairs, alterations to the
goods or any part thereof by others or the use of the goods on electric supply
for which they are not designed or suffer damage caused by lightning or any
other electrical disturbance or interruption which may occur. The rectification/
replacement of the motor shall be at the company's discretion.
c)
The Customer will have no claim against the Company, its employees and its
authorized agents or franchisees under or pursuant to this Warranty in respect
of death or injury to the Customer or any other person or loss or damage to any
property caused by or due to equipment failure, breakdown or accident, fire or
operation or utilization of the goods otherwise than in accordance with the
User Manual or by or due to any other cause or circumstance beyond the control of
the Company.
d) The Company's liability under this Warranty shall in no event and under no
circumstances exceed the price paid by the Customer to the Company for the
goods stated in the invoice.
GENERAL
For the purpose of this Warranty, the following expressions shall have the following
meanings respectively:
1.
‘The Goods’ shall mean the goods described in the Order Form.
2.
‘The Customer' shall mean the original purchaser of the mentioned goods from the
Company.
3.
The Company' shall mean the Company ‘EUREKA FORBES LIMITED'.
4.
‘General Terms and Conditions’ shall mean the Terms and Conditions agreed upon
by the Customer and the Company which are printed on the Order.
5.
‘Invoice’ shall mean the invoice issued by the Company to the Customer
describing the goods and indicating, inter alia, the total purchase price thereof and
the name of the Customer.
6.
‘User Manual' shall mean the instructions for installation, use and maintenance
contained in the leaflet, which is supplied by the Company.
POST WARRANTY
1.
The Customer may be offered a yearly Service Contract based on the prevailing
Company Rates and Terms.
2.
In case the Customer does not wish to enter the Service Contract, he has the
option of calling our Service Centre and having its Euroclean Vacuum Cleaner
serviced on an actual basis, i.e. by paying for Labour Cost and Spares needed to
attend to that Service/Complaint call at the prevailing Company rates. Such
service will be rendered by the Company in towns/places where there are Service
Centres.
3.
The Company will provide free servicing of the goods brought to the Service
Centre by the Customer, provided that all expenses of transporting the goods to
and from the Service Centre shall be borne by the Customer directly. If during such
servicing it is necessary for the Company to replace or repair defective
components or parts, the Customer shall be required to pay for the same as per the
Company's prevailing price list.
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