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FREQUENTLY ASKED QUESTIONS
General Information
General
I would like to have louder
sound by connecting additional
speakers. For TV models with
digital optical audio output.
1) Use the 3.5mm headphone output and a 3.5mm to phono cable (available separately) to
connect to an amplifi er/surround sound system. Please note this will deactivate the TV’s built
in speakers.
2) Connect a digital optical audio cable from the TV’s digital optical audio output to your
amplifi er/surround systems digital optical audio input.
General
Why are some options in the
menu unavailable and greyed
out.
Some options are only available in certain sources, i.e. HDMI. They are
unavailable in the other sources where they have no aff ect.
General
Can I stop my TV automatically
turning off after 4hrs?
Yes, in the ‘Time’ menu settings, scroll down to Auto standby and select OFF.
TV
I have tuned in Digital TV but I
am not receiving any or all of the
channels and/or the channels I
receive are breaking up.
1) Check you are in an area that can receive Freeview/Saorview, visit www.freeview.co.uk or
www.saorview.ie
2) Check you are using an aerial that is able to receive a good digital signal. In most cases,
you will need an outdoor digital hi-gain/wideband aerial. In areas that have excellent
digital coverage, you may be able to use a loft type aerial but it is highly likely that you will
also need to connect a booster between the back of the TV and the TV aerial wall socket.
Unfortunately, to receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial.
TV
I have re-tuned my television
but when I switch it off it is not
storing the channels.
If the TV does not save the channels when you power it off , it’s likely the channel database
has become corrupt.
1)
Turn off the TV.
2)
Remove the RF/Aerial cable from the rear of the TV and then turn the TV back on again.
3)
Using the remote control, press Menu followed by 8-8-8-8 to enter the initial setup/fi rst
time installation menu.
4)
Press OK (let the TV run the full tuning process).
5)
Once completed, turn off the TV, reconnect the RF/Aerial cable then turn the TV back
on again.
6)
Repeat steps 3 & 4.
VCR/DVD
Recorder
I have connected the TV to my
VCR or DVD Recorder via SCART
but it is not recording.
In addition to connecting via SCART, you should connect the aerial cable from the wall
socket to your VCR/DVD Recorder and another aerial cable from the VCR/DVD Recorder to
the TV.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
HDMI, but I am not receiving
any pictures or sound on my
Television.
1) Ensure the TVs’ source is set to HDMI.
2) Check your settings on your Playstation/Xbox are as per the Playstation/Xbox
instruction manual.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
Component cables (red, green
& blue) but I am not receiving
any sound.
Component cables only provide HD pictures. For the sound you will need to connect the red
& white audio cables on the Playstation/Xbox to the red & white phono inputs (or mini AV
input where fi tted) on the rear of the TV. Please refer to the ‘Connections’ pages.
System Lock
I have changed the password
on the television and now
forgotten it.
There is a master password of 4711, to gain access to the TV menu and reset the
normal password.
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